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E-learning as a marketing tool for Tour Operators: The ‘Go Academy’ case study
Polytechnic University of Marche – Department of Management.
Polytechnic University of Marche – Department of Management.
Polytechnic University of Marche – Department of Management.ORCID iD: 0000-0001-8535-522X
2019 (English)In: Tourismos : An International Multidisciplinary Journal of Tourism, ISSN 1790-8418, E-ISSN 1792-6521, Vol. 14, no 1, p. 137-150Article in journal (Refereed) Published
Abstract [en]

Professional training has become increasingly more important as the tourism industry grows and evolves. It plays a particularly vital role in supporting business competitiveness in the traditional distribution system. This has encouraged a growing focus on e-learning and on the interesting advantages that it opens up in training activities. However, it has been given limited attention as a useful tool for marketing purposes. This paper aims to analyze the use of e-learning in the marketing perspective, with specific reference to the relationship between tour operators and travel agents, using the case study of the e-learning platform, Go Academy.

Place, publisher, year, edition, pages
University of the Aegean , 2019. Vol. 14, no 1, p. 137-150
Keywords [en]
marketing, e-learning, tour operator, travel agents, relationship
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-58089OAI: oai:DiVA.org:hj-58089DiVA, id: diva2:1684866
Available from: 2022-07-28 Created: 2022-07-28 Last updated: 2022-07-28Bibliographically approved

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Pizzichini, Lucia

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