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Categorizing suppliers for development investments in construction: application of DEA and RFM concept
Department of Civil Engineering, Aalto University School of Engineering, Espoo, Finland.
Department of Business Administration, University of Gothenburg, Gothenburg, Sweden.ORCID iD: 0000-0002-1799-4983
Department of Civil Engineering, Aalto University School of Engineering, Espoo, Finland.
2018 (English)In: Construction Management and Economics, ISSN 0144-6193, E-ISSN 1466-433X, Vol. 36, no 9, p. 487-506Article in journal (Refereed) Published
Sustainable development
Sustainable Development
Abstract [en]

Supplier development plays a significant role in the cost, quality and delivery improvements of construction projects. However, there is limited research on analytical methods of categorizing and prioritizing a high number of suppliers for effective allocation of scarce development resources. This research aims to develop an objective model to categorize a general contractor’s suppliers. To do so, we use three concepts from different research backgrounds–recency, frequency and monetary value (RFM); data envelopment analysis (DEA); and the customer pyramid–and add the number of projects (P) shared with each supplier as a context-related variable to build a novel RFMP model. The model categorizes suppliers into four levels of the supplier pyramid, utilizing historical data on supplier–contractor transactions. To test the model in practice, we adopt a case study of an international construction company in Finland. The results reveal that a supplier’s RFMP score reflects its contribution to the contractor’s business; therefore, development investments should vary, based on a supplier’s position in the supplier pyramid. This research contributes to the knowledge on supply chain management in construction by combining three approaches–RFM, DEA and the customer pyramid–into a single objective model to categorize suppliers for effective development investments.

Place, publisher, year, edition, pages
Taylor & Francis, 2018. Vol. 36, no 9, p. 487-506
Keywords [en]
benchmarking, customer pyramid, data envelopment analysis, recency, frequency and monetary value, supplier development, Supply chain management, Construction industry, Contractors, Economics, Investments, Sales, Construction projects, Development investment, Development resources, International construction, Monetary value, Single objective models, Research and development management, industrial investment, project management, research work, Finland
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-58077DOI: 10.1080/01446193.2017.1416151ISI: 000444089000001Scopus ID: 2-s2.0-85040988374OAI: oai:DiVA.org:hj-58077DiVA, id: diva2:1684704
Available from: 2022-07-28 Created: 2022-07-28 Last updated: 2022-07-28Bibliographically approved

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Rashidi, Kamran

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