System disruptions
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The dialectic between system space and design space
Jönköping University, School of Health and Welfare, HHJ, Dept. for Quality Improvement and Leadership. Jönköping University, School of Health and Welfare, The Jönköping Academy for Improvement of Health and Welfare.ORCID iD: 0000-0003-0123-6392
Jönköping University, School of Health and Welfare, The Jönköping Academy for Improvement of Health and Welfare. Jönköping University, Jönköping International Business School, JIBS, Informatics. Department of Intelligent Systems and Digital Design, School of Information Technology, Halmstad University, Halmstad, Sweden.ORCID iD: 0000-0003-2349-347x
2022 (English)In: Design, user experience, and usability: Design thinking and practice in contemporary and emerging technologies / [ed] M. M. Soares, E. Rosenzweig & A. Marcus, Cham: Springer, 2022, p. 33-48Conference paper, Published paper (Refereed)
Abstract [en]

System space is introduced as a conceptual design space and as a distinct space from that traditionally addressed by most design processes. The paper intends to address the increasing complexity deriving from the ongoing blend of physical and digital in a postdigital culture and contribute to the current understanding of the effect of “systemic” ways of thinking in design disciplines. We argue that a systemic perspective cannot simply be “added” to the design process and that addressing postdigital complexity, that is, producing solutions to contemporary design problems, requires instead its own conceptualization, in its own space, to be acknowledged, practiced, and formalized as a different way of thinking. We propose that system space lives in a dialectical relationship with design space within the space of the experience and that it provides a way to escape the cognitive traps in design space. We posit that the relationships between system space and design space can be apprehended by means of an exo-process adapted from systems thinking, and that the exo-process provides a supporting structure for the intentional and necessary movement between the different spaces, scales, and modes of thinking required by contemporary design work. We then illustrate such a dialectical relationship through the analysis of three different cases and draw final considerations.

Place, publisher, year, edition, pages
Cham: Springer, 2022. p. 33-48
Series
Lecture Notes in Computer Science, ISSN 0302-9743, E-ISSN 1611-3349 ; 13323
Keywords [en]
System space, Design space, Systems thinking, Complexity, Dialectics
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:hj:diva-57581DOI: 10.1007/978-3-031-05906-3_3Scopus ID: 2-s2.0-85133284988ISBN: 978-3-031-05905-6 (print)ISBN: 978-3-031-05906-3 (electronic)OAI: oai:DiVA.org:hj-57581DiVA, id: diva2:1674871
Conference
11th International Conference, DUXU 2022, Held as Part of the 24th HCI International Conference, HCII 2022, Virtual Event, June 26 – July 1, 2022
Available from: 2022-06-22 Created: 2022-06-22 Last updated: 2022-07-26Bibliographically approved

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Lindenfalk, BertilResmini, Andrea

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HHJ, Dept. for Quality Improvement and LeadershipThe Jönköping Academy for Improvement of Health and WelfareJIBS, Informatics
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