Paul invites his guests, Kathryn Sabadosa and David Leach, to share a time when healthcare services worked well.
Kathryn describes the experience of her son, born 20+ years ago with Cystic Fibrosis. She describes the recent changes in the routine care for people with CF and the way together they are changing “good” care for him, and some of the ways that COVID-19 has changed her son’s interactions with professionals.
David describes his experience deciding to have heart surgery. He focuses on how he sought out the ‘person’ in the professionals he met and worked with.
After a three-way conversation, Paul offers this episode’s takeaways, focused on the importance of discovering and noticing coproduction in daily healthcare services.
The Power of Coproduction is a podcast series about redesigning health care services to achieve better health through mutual respect, collaboration, and science-informed practices.