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Product-IT Inclusive Enterprise Architecture Management: An Approach Based on Ecosystems, Customer Journey and Data-Driven Business Opportunities
Jönköping University, School of Engineering, JTH, Department of Computer Science and Informatics. Husqvarna Group AB Group, Huskvarna, Sweden.ORCID iD: 0000-0002-9507-0647
Jönköping University, School of Engineering, JTH, Department of Computer Science and Informatics. University of Rostock, Rostock, Germany.ORCID iD: 0000-0002-7431-8412
Jönköping University, School of Engineering, JTH, Department of Computer Science and Informatics.ORCID iD: 0000-0002-5881-0669
2021 (English)In: Complex Systems Informatics and Modeling Quarterly, E-ISSN 2255-9922, no 26, p. 1-25, article id 148Article in journal (Refereed) Published
Sustainable development
Sustainable Development
Abstract [en]

Products have evolved from being solely composed of mechanical and electrical parts to complex systems that are connected to the Internet and form the basis for new kinds of functionalities and services. Such smart connected products include a substantial amount of software and information technology which can be called the “product-IT”. Enterprise architecture (EA) management is an established function in enterprises providing methods and tools for a systematic alignment of business and IT in an organization. However, EA models capture the details of business, information and technology architecture of an enterprise (i.e., the enterprise-IT) but usually do not include the product-IT. When value creation and delivery in an enterprise’s business model also includes the product-IT, a product-IT inclusive view on EA urgently is required. The focus of this article is the methodical support for integration of product-IT and enterprise-IT using enterprise architectures. The main contributions in this article are the conceptual expansion of EA management to become product-IT inclusive that is manifested in a proposal for an extended EA meta-model, and an approach and method components to handle product-IT inclusive EAM.

Place, publisher, year, edition, pages
Riga Technical University , 2021. no 26, p. 1-25, article id 148
Keywords [en]
Product-IT; Enterprise-IT; Enterprise Architecture; Customer Journey; Ecosystem
National Category
Information Systems
Identifiers
URN: urn:nbn:se:hj:diva-55577DOI: 10.7250/csimq.2021-26.01Local ID: POA;;55577OAI: oai:DiVA.org:hj-55577DiVA, id: diva2:1627747
Available from: 2022-01-14 Created: 2022-01-14 Last updated: 2022-01-14Bibliographically approved

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Kaidalova, JuliaSandkuhl, KurtSeigerroth, Ulf

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