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Organizational Transformation During COVID-19
Jönköping University, Jönköping International Business School, JIBS, Centre for Family Entrepreneurship and Ownership (CeFEO). Accounting and Finance, Tecnologico de Monterrey, Zapopan, Mexico.ORCID iD: 0000-0001-7824-6367
2020 (English)In: IEEE Engineering Management Review, ISSN 0360-8581, E-ISSN 1937-4178, Vol. 48, no 3, p. 31-36Article in journal (Refereed) Published
Abstract [en]

Organizational transformation is an interesting topic in theory and practice. Achieving organizational transformation is seen as a huge challenge for managers as there are many aspects that the organization needs to deal with. During the COVID-19 lockdown, organizations faced an urgent need to radically transform in order to survive. Moreover, the economic and social context of the Mexican economy makes it even more important to understand how organizations can radically transform as, in theory, such a context seems to be detrimental for organizational transformation. This study analyzed 21 organizations based in Mexico and pays special attention to 5 organizations that achieved radical organizational transformation. The main takeaway point from this study is that the five organizations that achieved radical transformation had at least four things in common. First, senior managers were strongly convinced that without radical transformation the firm would perish before the end of the year. Second, these five organizations quickly reshaped their management control systems. Third, the five organizations that achieved a radical change hired specialized consultants to achieve the transformation. Finally, these organizations also outsourced to external firms to complete processes where they themselves did not have any previous experience. This article contributes to a better understanding of organizational transformation.

Place, publisher, year, edition, pages
IEEE, 2020. Vol. 48, no 3, p. 31-36
Keywords [en]
COVID-19; management; organizational transformation
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-55474DOI: 10.1109/EMR.2020.3014280Scopus ID: 2-s2.0-85089377228OAI: oai:DiVA.org:hj-55474DiVA, id: diva2:1625502
Available from: 2022-01-07 Created: 2022-01-07 Last updated: 2022-01-10Bibliographically approved

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Gil, Miguel

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CiteExportLink to record
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