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Crisis-driven Innovation by Established Firms: A Sensitization Process of Innovating New Products
Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.ORCID iD: 0000-0002-0894-8678
2021 (English)In: Proceedings of The Annual Meeting of The Academy of Management, 2021, Vol. 2021, no 1Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

The Covid-19 pandemic disrupted societies worldwide, and many firms answered the call for Covid-19-related innovations, with some quickly developing innovations to personal protection equipment, an area outside of their core businesses prior to the pandemic. How firms respond during crises to pressing societal needs by suspending a profit orientation to satisfy stakeholder needs is not understood well. We conducted inductive case studies of eight companies to address why such firms pivot from shareholder- to stakeholder-oriented new product development and how they satisfy new stakeholder needs during crises. Findings suggest that such companies model the process of internalizing and internal propagation of affectively charged signals that impress urgent humanitarian needs and alteration of how extant resources were recognized in relation to social norms and how capability assembly was initiated. These findings explain how for-profit product innovation prior to pandemic led to an additional mode of crisis-driven, new product innovation by suspending a profit orientation to respond quickly to calls for help. Implications to theory and practice are discussed.

Place, publisher, year, edition, pages
2021. Vol. 2021, no 1
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-54881OAI: oai:DiVA.org:hj-54881DiVA, id: diva2:1604187
Conference
81st Annual Meeting of the Academy of Management, 29 July-4 August, A Virtual Experience
Note

Published online 26 July 2021.

Available from: 2021-10-19 Created: 2021-10-19 Last updated: 2021-10-19Bibliographically approved

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Netz, Joakim

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CiteExportLink to record
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Citation style
  • apa
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  • vancouver
  • Other style
More styles
Language
  • de-DE
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  • fi-FI
  • nn-NO
  • nn-NB
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  • Other locale
More languages
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  • asciidoc
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