This paper builds on a recent publication that presents the results of the analysis of a complex dataset created by focusing on the support services offered by fifty-five university and Swedish Folk High School institutional websites to individuals and groups designated as being ‘peripheral’. The study focuses on the ‘situated nature’ of institutional policies, that is, i) how policies become operationalised in local institutional contexts, ii) the nature of expectations placed on participants in the provision of support, and iii) the ways in which different target groups are conceptualised and categorised. Analysis of the post-upper secondary institutions’ web-pages presents a birds-eye view of the overarching support that is provided nationally and differences and similarities between the provision provided by the university and the Swedish Folk High School sectors are explicated. Challenges and dilemmas related to how support provision is ear-marked for individuals and groups are identified and discussed.