AI Transformation in the Public Sector: Ongoing Research
2021 (English)In: 33rd Workshop of the Swedish Artificial Intelligence Society, SAIS 2021, Institute of Electrical and Electronics Engineers (IEEE), 2021, p. 33-36Conference paper, Published paper (Other academic)
Abstract [en]
Real-world application of data-driven and intelligent systems (AI) is increasing in the private and public sector as well as in society at large. Many organizations transform as a consequence of increased AI implementation. The consequences of such transformations may include new recruitment plans, procurement of additional IT, changes in existing positions and roles, new business models, as well as new policies and regulations. However, it is unclear how this transformation varies across different types of organizations. We study the effects of bottom-up approaches, such as pilot projects and mentoring to specific groups within organizations, and aim to explore how such approaches can complement the top-down approach of strategic AI implementation. Our context is the public sector. Our goal is to acquire an improved understanding of how and when AI transformation occurs in the public sector, which are the consequences, and which strategies are fruitful or detrimental to the organization. We aim to study public sector organizations in Sweden, Norway, New Zealand, Germany, and The Netherlands to learn about potential similarities and differences with regard to AI transformation.
Place, publisher, year, edition, pages
Institute of Electrical and Electronics Engineers (IEEE), 2021. p. 33-36
Keywords [en]
Artificial intelligence, Bottom up approach, Data driven, Netherlands, New business models, Pilot projects, Public sector, Public sector organization, Top down approaches, Intelligent systems
National Category
Computer and Information Sciences
Identifiers
URN: urn:nbn:se:hj:diva-54228DOI: 10.1109/SAIS53221.2021.9483960Scopus ID: 2-s2.0-85111588622ISBN: 9781665442367 (print)OAI: oai:DiVA.org:hj-54228DiVA, id: diva2:1584929
Conference
33rd Annual Workshop of the Swedish Artificial Intelligence Society, SAIS 2021, 14 June 2021 through 15 June 2021
2021-08-132021-08-132024-09-10Bibliographically approved