Purpose: The COVID-19 pandemic has entailed an accelerated adoption of teleworking and the use of digital tools for virtual communication and collaboration in companies. In this context, little is known on how remote working policies and digital tools affect employees’ work efficiency and well-being. On the one hand, teleworkers have to handle challenges regarding blurred boundaries between work and private life on a daily basis. However, on the other hand, remote working could also be an opportunity to be more productive. Therefore, this paper aims to measure which factors influence the work efficiency and well-being of employees when working from home. 

Design/Methodology/Approach: In order to meet the purpose of this paper, the authors conducted a quantitative study. Seven different constructs emerged from the literature and formed the basis for an online survey amongst European teleworkers. In addition, validated measurements of other studies were adopted. A questionnaire was distributed, generating 149 valid respondents. The majority of the items in the questionnaire were generalised using a 5- point Likert scale. Furthermore, demographic and introductory items concerning categorisation were included. 

Findings: Deriving from the findings, it is apparent that several factors influence teleworkers’ work efficiency as well as well-being both positively and negatively. While interruptions negatively impact the perceived work efficiency, it is simultaneously strengthened by a high level of digital usage. Interruptions at home also negatively affect the perceived well-being, whereas autonomous time management and physical activity have positive effects. Further, the perceived well-being positively affects the perceived work efficiency. 

The results lead to various theoretical and managerial implications and develop potential research opportunities for future studies. 

Originality / Value: This paper provides insights into how work efficiency and well-being are affected by several factors related to teleworking and the use of digital tools for communication and collaboration.