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Location-based services–the market: success factors and emerging trends from an exploratory approach
Institute for Media Management, Ostfalia University of Applied Sciences, Wolfenbüttel, Germany.
Institute for Media Management, Ostfalia University of Applied Sciences, Wolfenbüttel, Germany.
Institute for Media Management, Ostfalia University of Applied Sciences, Wolfenbüttel, Germany.
Jönköping University, Jönköping International Business School, JIBS, Organization, Leadership, Strategy and Entrepreneurship. Jönköping University, Jönköping International Business School, JIBS, Media, Management and Transformation Centre (MMTC).ORCID iD: 0000-0001-6193-8703
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2021 (English)In: Journal of Location Based Services, ISSN 1748-9725, E-ISSN 1748-9733, Vol. 15, no 1, p. 1-26Article in journal (Refereed) Published
Abstract [en]

By measuring the possibilities of enterprises linking location-based services (LBS) to regional and local content of interest, research found a tremendous lack of knowledge, how media enterprises–as well as content providers–in- and outside legacy media can use innovative LBS. One could presume that the absence of fulfiling market-information about current LBS proves to be a decisive factor causing a poor implementation of LBS in content-related services especially for media outlets. This contribution aims to fill this gap by providing an innovative, new kind of market exploration method for creating a general overview of current applications and, with that, the entire market for LBS, based on specific mentions of LBS in tech-related newsletters. The resulting category system (focusing on providers, areas of application, functions and technologies) enables the identification of success factors concerning which services are well established, and how this is linked to the type of application, technology, business models and other characteristics. The findings reveal the application of location analytics to enhance the user experience to be a particularly promising opportunity for current LBS implementation. With its completely new method, the study provides a much-needed new framework for further market explorations in this field.

Place, publisher, year, edition, pages
Taylor & Francis, 2021. Vol. 15, no 1, p. 1-26
Keywords [en]
content analysis, Location-based services, market exploration, strategic application management, theoretical sampling, Commerce, Location, Telecommunication services, User experience, Business models, Category systems, Content providers, Emerging trends, Exploration methods, Market information, Media enterprise, Success factors, Location based services
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-51869DOI: 10.1080/17489725.2020.1868587ISI: 000626102900001Scopus ID: 2-s2.0-85099947201Local ID: HOA;intsam;1527488OAI: oai:DiVA.org:hj-51869DiVA, id: diva2:1527488
Funder
European Commission, ZW6-85003530Available from: 2021-02-11 Created: 2021-02-11 Last updated: 2023-10-05Bibliographically approved

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Ehlers, Annika

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