Modeling Products and Services with Enterprise Models
2020 (English)In: The Practice of Enterprise Modeling: 13th IFIP Working Conference, PoEM 2020, Riga, Latvia, November 25–27, 2020, Proceedings / [ed] J. Grabis & D. Bork, Cham: Springer, 2020, p. 41-57Conference paper, Published paper (Refereed)
Abstract [en]
Products and services are essential to an enterprise’s operations and hence they need to be designed, developed, and delivered in congruence with the enterprise’s business strategy and design. This paper investigates how to identify relevant aspects of products and services to be added to enterprise models by extending existing Enterprise Modeling (EM) languages for product/service modeling. The proposal is to decide on the relevance for EM based on “touch points”. The proposal is applied to extending the 4EM method with a Product/Service Model and is based on literature analysis in the area of product and service modeling and on an industrial case study.
Place, publisher, year, edition, pages
Cham: Springer, 2020. p. 41-57
Series
Lecture Notes in Business Information Processing, ISSN 1865-1348, E-ISSN 1865-1356 ; 400
Keywords [en]
Digital transformation, Enterprise Modeling, Product modeling, Product design, Business strategy, Enterprise models, Industrial case study, Literature analysis, Product and services, Products and services, Touch-points, Modeling languages
National Category
Computer and Information Sciences
Identifiers
URN: urn:nbn:se:hj:diva-51582DOI: 10.1007/978-3-030-63479-7_4Scopus ID: 2-s2.0-85097078976ISBN: 978-3-030-63478-0 (print)ISBN: 978-3-030-63479-7 (electronic)OAI: oai:DiVA.org:hj-51582DiVA, id: diva2:1519911
Conference
13th IFIP Working Conference, PoEM 2020, Riga, Latvia, November 25–27, 2020
2021-01-192021-01-192021-01-19Bibliographically approved