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Challenges with supplier involvement in product development: A supplier's perspective
School of Innovation, Design and Engineering, Mälardalen University, Sweden.
Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management. Jönköping University, School of Engineering, JTH, Industrial Product Development, Production and Design. School of Innovation, Design and Engineering, Mälardalen University, Sweden.ORCID iD: 0000-0003-2314-3357
School of Innovation, Design and Engineering, Mälardalen University, Sweden.
2019 (English)In: Proceedings of the International Conference on Engineering Design, ICED, Cambridge University Press, 2019, p. 2179-2188Conference paper, Published paper (Refereed)
Abstract [en]

Studies of supplier involvement in product development have revealed potential benefits including faster time to market, reduced cost and increased quality. However, existing literature has mainly focused on the customer's perspective on advantages, disadvantages and factors to be considered when involving suppliers in product development. This paper addresses the supplier's perspective by answering following research question: How do challenges that originate from involvement in customer's product development affect a supplier? The question is answered through a single case study at a supplier that develops and manufacture products primary used in capital goods. Thirteen challenges are identified, classified as being internal or external, and categorised into five areas: (A) Customer requirements, (B) Information exchange between customer and supplier, (C) Product variety management, (D) Design-manufacturing integration and (E) Processes and work instructions. The findings suggest that internal challenges need as much attention as external ones that originate from the customer. Also, an indication of when the challenges affect the supplier during product development is presented.

Place, publisher, year, edition, pages
Cambridge University Press, 2019. p. 2179-2188
Series
Proceedings of the Design Society : International Conference on Engineering Design, E-ISSN 2220-4342
Keywords [en]
Case study, Integrated product development, New product development, Supplier integration, Information management, Manufacture, Product development, Sales, Customer requirements, Design-manufacturing integrations, Information exchanges, Potential benefits, Supplier involvement, Product design
National Category
Production Engineering, Human Work Science and Ergonomics Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-47959DOI: 10.1017/dsi.2019.224Scopus ID: 2-s2.0-85079764475OAI: oai:DiVA.org:hj-47959DiVA, id: diva2:1413845
Conference
22nd International Conference on Engineering Design, ICED 2019, Delft, Netherlands, 5 August - 8 August 2019
Funder
Knowledge FoundationAvailable from: 2020-03-11 Created: 2020-03-11 Last updated: 2020-03-11Bibliographically approved

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Johansson, Glenn

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