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Involving Suppliers In A Lean Training Program
AB Ludvig Svensson, Kinna.
Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.ORCID iD: 0000-0002-8305-4412
Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.ORCID iD: 0000-0001-5718-3846
2019 (English)In: Proceedings of the 9th International Conference on Operations and Supply Chain Management, Vietnam, 2019, OSCM, 2019Conference paper, Published paper (Refereed)
Abstract [en]

The purpose of this study is to investigate the outcomes of a manufacturer involving its suppliers in their lean training program. A single in-depth case study is conducted to examine a lean training program that was offered by Scania to five suppliers. Semi-structured interviews were conducted at Scania and these suppliers to explore the outcomes of the training program. The interview findings were triangulated by completing observations and focus groups at the suppliers. Four main outcomes are identified after the completion of the training program. First, the suppliers became easier to collaborate with due to better internal ways of working and more trust in terms of reliability. Second, the suppliers improved their ability to identify possible problems that could jeopardize deliveries. Third, the suppliers improved their delivery precision. Fourth and finally, financially unstable suppliers were less perceptive to the lean training program than financially stable suppliers. This study also proposes avenues for future research.

Place, publisher, year, edition, pages
OSCM, 2019.
Keywords [en]
Lean training program, implementation, suppliers, development, collaboration, culture, quality management
National Category
Production Engineering, Human Work Science and Ergonomics
Identifiers
URN: urn:nbn:se:hj:diva-47152OAI: oai:DiVA.org:hj-47152DiVA, id: diva2:1380227
Conference
9th International Conference on Operations and Supply Chain Management (OSCM), 15 – 18 December, 2019,Ho Chi Minh City, Vietnam
Available from: 2019-12-18 Created: 2019-12-18 Last updated: 2019-12-18Bibliographically approved

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Hilletofth, PerReitsma, Ewout

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