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Fit for purpose: Graduate attributes needed in the Chinese hotel industry
Department of International Business and Asian studies, Griffith University, Nathan, Australia.ORCID iD: 0000-0002-6599-1509
Department of International Business and Asian studies, Griffith University, Nathan, Australia.
Department of International Business and Asian studies, Griffith University, Nathan, Australia.
2017 (English)In: Journal of China Tourism Research, ISSN 1938-8160, E-ISSN 1938-8179, Vol. 13, no 3, p. 257-275Article in journal (Refereed) Published
Abstract [en]

China is the main source of international students in Australia. This qualitative study examines the perceptions of two stakeholder groups (Chinese international students and managers from the Chinese hotel industry) on attributes developed in Australian tourism and hospitality degrees and their relevance for the Chinese hotel industry. Evidence from 19 semi-structured interviews with Chinese international students and 12 managers in the Chinese hotel industry are presented. The findings demonstrated that Chinese international students mentioned communication skills most frequently, whereas managers found passion for the industry particularly important. Furthermore, both groups placed importance on English language, teamwork and management of services and operations. © 2017 Informa UK Limited, trading as Taylor & Francis Group.

Place, publisher, year, edition, pages
Taylor & Francis, 2017. Vol. 13, no 3, p. 257-275
Keywords [en]
Australian hospitality and tourism degrees, Chinese hotel industry, Chinese international students, graduate attributes, professional socialization
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-46221DOI: 10.1080/19388160.2017.1394953ISI: 000418161100002Scopus ID: 2-s2.0-85035228109OAI: oai:DiVA.org:hj-46221DiVA, id: diva2:1352124
Available from: 2019-09-17 Created: 2019-09-17 Last updated: 2019-09-17Bibliographically approved

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Sonnenschein, Katrine

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