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Expectations of returned Chinese graduates and hotel managers regarding entry-level work in the hotel industry in China
Department of International Business and Asian Studies, Griffith University, Nathan, QLD, Australia.ORCID iD: 0000-0002-6599-1509
Department of International Business and Asian Studies, Griffith University, Nathan, QLD, Australia.
Department of Tourism, Sport and Hotel Management, Griffith University, Nathan, QLD, Australia.
2019 (English)In: Journal of Human Resources in Hospitality & Tourism, ISSN 1533-2845, E-ISSN 1533-2853, Vol. 18, no 1, p. 1-25Article in journal (Refereed) Published
Abstract [en]

The purpose of this study was to investigate the expectations of returned Chinese graduates with an Australian degree regarding their work situation in the Chinese hotel industry and the expectations of hotel managers in China regarding the graduates’ job attitude. Nineteen semi-structured interviews were undertaken. The results showed that most graduates were relatively satisfied with their current work situation in the Chinese hotel industry. However, managers argued that returned graduates have unrealistic expectations about the work requirements in the industry. The study found that universities and hotels in China need to assist the returned Chinese international students with their reentry. 

Place, publisher, year, edition, pages
Taylor & Francis, 2019. Vol. 18, no 1, p. 1-25
Keywords [en]
Chinese hotel industry, job expectations, returned graduates
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-46218DOI: 10.1080/15332845.2019.1526486Scopus ID: 2-s2.0-85063768144OAI: oai:DiVA.org:hj-46218DiVA, id: diva2:1352119
Available from: 2019-09-17 Created: 2019-09-17 Last updated: 2019-09-17Bibliographically approved

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Sonnenschein, Katrine

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