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Coping and co-creating in tourist experiences
Tromsø University Business School, University of Tromsø, Tromsø, Norway.
Tromsø University Business School, University of Tromsø, Tromsø, Norway.ORCID iD: 0000-0002-9293-338X
2011 (English)In: The international journal of tourism research, ISSN 1099-2340, E-ISSN 1522-1970, Vol. 13, no 1, p. 54-67Article in journal (Refereed) Published
Abstract [en]

This research explores how a tourist copes and co-creates experiences in various situations and with various people during a vacation. Tourist experiences are explored in social (service provider and other consumers) and physical encounters ('servicescape'). The study reveals examples of coping and co-creation strategies and the subsequent effects on tourist evaluations. The present work provides personal experiences and a diary as methods. The study proposes ways of dealing with tourist coping and co-creating strategies. 

Place, publisher, year, edition, pages
John Wiley & Sons, 2011. Vol. 13, no 1, p. 54-67
Keywords [en]
Co-creation, Coping, Diary, Experience, Interaction, Involvement, coping strategy, methodology, tourist destination
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-45921DOI: 10.1002/jtr.799ISI: 000286488100005Scopus ID: 2-s2.0-78650796977OAI: oai:DiVA.org:hj-45921DiVA, id: diva2:1351425
Available from: 2019-09-16 Created: 2019-09-16 Last updated: 2019-09-16Bibliographically approved

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Foss, Lene

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