The phenomenon of motion graphics being used as a tool for information
comprehension and user experience altering is examined by studying a case of
PIM (product information management) system comprehension on Capo AB
website. The research questions to be answered are how can motion graphics be
used as a tool to be designed for data representation to improve user experience
as well as does motion graphics provide better information comprehension for the
user than text and image. Seven interviewees were given a task to read
information provided at capo.se website about PIM system and later on watch a
motion graphic video explaining it. After completing the task, the participants
were interviewed about their experience while doing the assignment. The data
transcribed from the interview provided with insight about emotions, attitudes
and thoughts towards different learning sources for new information. All of the
interviewees thought that having motion graphic video explaining information
about company’s service would create a better UX than images and text.
Nevertheless, the participants said that the combination of both methods would
provide the ultimate experience, since motion graphics provided the users with
the ground knowledge about the subject, but written text could help them deepen
it. The thesis studies the user experience perceived by the participants from
different learning sources and concludes that motion graphic video can be used as
a tool to represent information and create better UX for the user, mostly due to
the fact that users find it easier to comprehend, and more interesting.
2019. , p. 79
Motion graphics; user experience; web design; PIM; product information management; case study; information comprehension.