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The Balancing Acts in SME e-Commerce Development: a multiple case study
Jönköping University, Jönköping International Business School, JIBS, EMM (Entrepreneurship, Marketing, Management). Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management.
Högskolan i Gävle.
2008 (English)In: International Journal of Electronic Business, ISSN 1470-6067, E-ISSN 1741-5063, Vol. 6, no 5, p. 476-497Article in journal (Refereed) Published
Abstract [en]

By applying a resource-based view on SME development and analysing empirical data collected from qualitative and longitudinal research on e-commerce development among 20 Swedish SMEs, the authors identify and discuss the post-adoption decision dilemmas – or Balancing Acts – faced by managers. The study contributes to the existing literature on SME e-commerce development by suggesting that SME management faces three major decision dilemmas: e-commerce capacity and competence development, e-commerce scope and e-commerce development drive. By outlining a set of managerial aspects of e-commerce development, we point out the contextual and resource dependence of SME management.

Place, publisher, year, edition, pages
Inderscience , 2008. Vol. 6, no 5, p. 476-497
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-7341OAI: oai:DiVA.org:hj-7341DiVA, id: diva2:133620
Available from: 2009-01-13 Created: 2009-01-13 Last updated: 2017-12-14Bibliographically approved

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Hultman, Jens

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