Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
How Malaysian nurses deal with language barriers during meetings with patients with another language
Jönköping University, School of Health and Welfare, HHJ, Dep. of Nursing Science.
Jönköping University, School of Health and Welfare, HHJ, Dep. of Nursing Science.
2019 (English)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Background: Effective communication is vital to establish a patient-nurse relation and in order for the nurse to deliver good nursing care. Mistakes and errors are more frequent when there is a language barrier between the nurse and the patient. Method: The study was made as a qualitative interview study with a phenomenological analysis. Aim: Describe how Malaysian nurses deal with language barriers during meetings with patients with another language. Result: To deliver good nursing care to patient with another language could be difficult depending on what strategies the nurses used: how nurses experience the effectiveness of non-verbal communication, how interpreters were used and who interpreted during the patient meeting, strategies nurses used when interpreter was not an option, nurses’ interest in learning about the patient’s culture. Conclusion: To overcome language barriers is complex and often more than one strategy is needed. Patient safety is compromised when there were language barriers between the nurse and the patient.

Place, publisher, year, edition, pages
2019. , p. 25
Keywords [en]
non-verbal communication, verbal communication, interpreter, nursing care.  
National Category
Nursing
Identifiers
URN: urn:nbn:se:hj:diva-44240ISRN: JU-HHJ-OMA-1-20190479OAI: oai:DiVA.org:hj-44240DiVA, id: diva2:1321666
External cooperation
SIDA; IMU
Subject / course
HHJ, Nursing Science
Supervisors
Examiners
Available from: 2019-06-12 Created: 2019-06-09 Last updated: 2019-06-12Bibliographically approved

Open Access in DiVA

fulltext(445 kB)87 downloads
File information
File name FULLTEXT01.pdfFile size 445 kBChecksum SHA-512
b9cc6b285ea82ba60ff2409ceb518c0f6b0a07d89d2eb74be9eaa0571b5458ae3cebd7ef1cb103080e6d5c2100feceea426e6172da53fbc625eb489911137e53
Type fulltextMimetype application/pdf

By organisation
HHJ, Dep. of Nursing Science
Nursing

Search outside of DiVA

GoogleGoogle Scholar
Total: 87 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 29 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf