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Theory-grounded user modeling for personalized HCI
Maastricht University. (Data Science in Marketing)
Jönköping University, School of Engineering, JTH, Computer Science and Informatics. (HCI)ORCID iD: 0000-0003-4344-9986
2019 (English)In: Personalized human-computer interaction / [ed] M. Augstein, E. Herder & W. Wörndl, Berlin: Walter de Gruyter, 2019Chapter in book (Refereed)
Abstract [en]

Personalized systems are systems that adapt themselves to meet the inferred needs of individual users. The majority of personalized systems mainly rely on data describing how users interacted with these systems. A common approach is to use historical data to predict users’ future needs, preferences, and behavior to subsequently adapt the system to cater to these predictions. However, this adaptation is often done without leveraging the theoretical understanding between behavior and user traits that can be used to characterize individual users or the relationship between user traits and needs that can be used to adapt the system. Adopting a more theoretical perspective can benefit personalization in two ways: (i) letting systems rely on theory can reduce the need for extensive data-driven analysis, and (ii) interpreting the outcomes of data-driven analysis (such as predictive models) from a theoretical perspective can expand our knowledge about users. However, incorporating theoretical knowledge in personalization brings forth a number of challenges. In this chapter, we review literature that taps into aspects of (i) psychological models from traditional psychological theory that can be used in personalization, (ii) relationships between psychological models and online behavior, (iii) automated inference of psychological models from data, and (iv) how to incorporate psychological models in personalized systems. Finally, we propose a step-by-step approach on how to design personalized systems that take users’ traits into account.

Place, publisher, year, edition, pages
Berlin: Walter de Gruyter, 2019.
Series
De Gruyter Textbook
Keywords [en]
personalization, psychological models, cognitive models, psychology, user modeling, theory-driven
National Category
Interaction Technologies Media Engineering Psychology
Identifiers
URN: urn:nbn:se:hj:diva-43615ISBN: 9783110552485 (print)ISBN: 9783110552614 (print)OAI: oai:DiVA.org:hj-43615DiVA, id: diva2:1314604
Available from: 2019-05-09 Created: 2019-05-09 Last updated: 2019-05-28Bibliographically approved

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Ferwerda, Bruce

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf