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Role conflicts in R&D units undergoing pss transition
Luleå University of Technology, Entrepreneurship and Innovation, Sweden.ORCID iD: 0000-0003-0401-033X
Luleå University of Technology, Entrepreneurship and Innovation, Sweden.
Luleå University of Technology, Entrepreneurship and Innovation, Sweden.
Luleå University of Technology, Entrepreneurship and Innovation, Sweden.
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2015 (English)In: IAMOT 2015 - 24th International Association for Management of Technology Conference: Technology, Innovation and Management for Sustainable Growth, Proceedings / [ed] G. A. Thopil & L. Pretorius, Graduate School of Technology Management, University of Pretoria , 2015, p. 579-590Conference paper, Published paper (Refereed)
Abstract [en]

Recent trends in manufacturing industries, is the movement of firms towards providing industrial services or product-service systems (PSS). Importance of this phenomenon has been acknowledged as imperative for strategic differentiation, maintaining competitiveness, increase profitability and be environmentally sustainable. Although a lot of studies have focussed on the benefits of PSS provision, yet very less is know about the challenges of such transition, especially at the functional unit level within an organsiation. Our study focusses on the R&D unit and the various role conflicts that emerges as the function of the unit moves from being based on legal structure to that based on collegial authotiry in the PSS transition process. In a cross-case analysis of large manufacturing companies involved in PSS transition, we identified how role conflicts occur at the organisation, unit and intra-unit levels. Our findings contribute to role conflict literature and in the context of PSS and R&D units. We also observe that role conflict operates not just at the individual member level but at various levels within the organisation and the R&D unit, which has not been observed previously. We contribute by showing that an understanding of these challenges can be the differentiating factor for successful implementation and managing transition towards PSS that have been previously neglected in PSS and R&D literature as well.

Place, publisher, year, edition, pages
Graduate School of Technology Management, University of Pretoria , 2015. p. 579-590
Keywords [en]
Organisational change, Product-service systems, R&D, Role conflict, Industrial management, Manufacture, Sustainable development, Industrial services, Manufacturing companies, Manufacturing industries, Productservice system (PSS), Role conflicts, Transition process, Engineering research
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-42127Scopus ID: 2-s2.0-84975742809ISBN: 9781775921110 (print)OAI: oai:DiVA.org:hj-42127DiVA, id: diva2:1265625
Conference
24th International Association for Management of Technology Conference: Technology, Innovation and Management for Sustainable Growth, IAMOT 2015, 8 June 2015 through 11 June 2015
Available from: 2018-11-26 Created: 2018-11-26 Last updated: 2018-11-26Bibliographically approved

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Lenka, Sambit

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  • apa
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