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Defining solution spaces for customizations
Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.ORCID iD: 0000-0003-0825-4497
Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.ORCID iD: 0000-0003-2252-5337
2018 (English)In: Advances in Production Management Systems. Production Management for Data-Driven, Intelligent, Collaborative, and Sustainable Manufacturing. APMS 2018 / [ed] Ilkyeong Moon, Gyu M. Lee, Jinwoo Park, Dimitris Kiritsis, Gregor von Cieminski, Cham: Springer, 2018, Vol. 535, p. 95-100Conference paper, Published paper (Refereed)
Abstract [en]

Customization in different flavors have been identified as an important differentiator if low-cost competitiveness is not viable. To provide a customer unique solution is however not the same as providing a solution that is designed and individualized for a particular delivery to a customer. These two cases are illustrations of how customer requirements may be fulfilled differently depending on the match between stated requirements and the solution offered. The range of solutions that can be offered is represented by a solution space consisting of either predefined or postdefined solutions. Predefined refers to solutions that are defined before commitment to a customer and postdefined refers to solutions that are defined after commitment to a customer. Both cases are constrained by a boundary of possible solutions but the postdefined solutions provide opportunities for bounded innovation beyond what the predefined solutions can provide. Combining the properties of the different solution spaces provides not only an operational definition of customization but also supports in identifying strategic opportunities for extending the solutions and types of customizations a business provides. 

Place, publisher, year, edition, pages
Cham: Springer, 2018. Vol. 535, p. 95-100
Series
IFIP Advances in Information and Communication Technology, ISSN 1868-4238, E-ISSN 1868-422X ; 535
Keywords [en]
Customization, Decoupling point, Solution space, Industrial management, Customer requirements, Differentiators, Low costs, Operational definition, Strategic opportunity, Sales
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-41869DOI: 10.1007/978-3-319-99704-9_12Scopus ID: 2-s2.0-85053283344ISBN: 9783319997032 (print)ISBN: 9783319997049 (electronic)OAI: oai:DiVA.org:hj-41869DiVA, id: diva2:1257389
Conference
IFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2018; Seoul; South Korea; 26 - 30 August 2018
Available from: 2018-10-19 Created: 2018-10-19 Last updated: 2019-02-13Bibliographically approved

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Käkelä, NikolasWikner, Joakim

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