In knowledge-intensive organisations, it is unnecessarily limiting to define the workplace as a physical building encompassing a ‘nine to five’ work shift. Much knowledge-intensive work can be conducted off-site using various forms of information technology. For the chronically ill, an inability to access the physical workplace is often used as an excuse to remove the employee, with little effort made to keep them employed via different work methods. This isolates the former employee and causes a loss of their, often considerable, knowledge to the organisation. We must reconsider how we view what work is and what constitutes the workplace.