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The Complexity of Value-Creating Networks: Multiplicity, Heterogeneity, and Contingency
Stockholms universitet, Företagsekonomiska institutionen.
Stockholms universitet, Företagsekonomiska institutionen.
2013 (English)In: Service Dominant Logic, Network and Systems Theory and Service Science: Integrating Three Perspectives for a New Service Agenda / [ed] Evert Gummesson, Cristina Mele, Francesco Polese, Napoli: Giannini Editore , 2013Conference paper, Published paper (Other academic)
Abstract [en]

Purpose: The purpose of this paper is to provide a conceptual analysis of the literature on different kinds of value-creating networks; to provide a new conceptual framework of value-creating networks given their inherent nature of complexity in terms of multiplicity, and heterogeneity.

Design/methodology/approach: The paper takes a critical review of the relevant literature, 29 contributions being identified in a search of three major databases and a range of other published work for the broader perspective, illustrated by real-world examples from ten case studies.

Findings: Central dimensions of different kinds of value-creating networks are identified and a model incorporating their contingencies in the form of technology, market, and firm contextual factors is delineated.

Research limitations/implications: The theoretically and empirically grounded conceptualization of linkages between contextual factors and the constitution of different categories of value-creating networks is based on a limited number of articles and cases. However, it can serve as a starting point for the development of a formal contingency model of value-creating networks.

Originality/value: This structured and critical review contributes to the literature on value-creating networks, by developing a contingency model as a basis for future studies and current management strategy. The paper provides a novel theoretically and empirically grounded conceptualization of complexities and contingencies of different categories of value-creating networks, and as such contributes to our understanding of the dynamics of value-creating networks. The concept of network logic is introduced into the research discourse regarding value-creating networks.

Place, publisher, year, edition, pages
Napoli: Giannini Editore , 2013.
Keywords [en]
Network, service, system, ecosystem, value constellation, contingency, technology
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-41639ISBN: 978-88-7431-684-7 (print)OAI: oai:DiVA.org:hj-41639DiVA, id: diva2:1251668
Conference
The 2013 Naples Forum on Service, Naples, Italy, 18 - 21 June, 2013
Available from: 2018-09-27 Created: 2018-09-27 Last updated: 2018-09-27Bibliographically approved

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Servadio, Luigi

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CiteExportLink to record
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Citation style
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