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Method engineering in information systems analysis and design: a balanced scorecard approach for method improvement
Jönköping University, School of Engineering, JTH, Computer Science and Informatics. University of Rostock, Rostock, Germany.ORCID iD: 0000-0002-7431-8412
Jönköping University, School of Engineering, JTH, Computer Science and Informatics.ORCID iD: 0000-0002-5881-0669
2019 (English)In: Software and Systems Modeling, ISSN 1619-1366, E-ISSN 1619-1374, Vol. 18, no 3, p. 1833-1857Article in journal (Refereed) Published
Abstract [en]

Modeling methods have been proven to provide beneficial instrumental support for different modeling tasks during information system analysis and design. However, methods are a complex phenomenon that include constructs such as procedural guidelines, concepts to focus on, visual representations and cooperation principles. In general, method development is an expensive task that usually involves many stakeholders and results in various method iterations. Since methods and method development are complex in nature, there is a need for a well-structured and resource-efficient approach for method improvement. This paper aims to contribute to the field of method improvement by proposing a balanced scorecard-based approach and by reporting on experiences from developing and using it in the context of a method for information demand analysis. The main contributions of the paper are as follows: (1) It provides a description of the process for developing a scorecard for method improvement; (2) it shows how the scorecard as such can be used as a tool for improving a specific method; and (3) it discusses experiences from applying the scorecard in industrial settings.

Place, publisher, year, edition, pages
Springer, 2019. Vol. 18, no 3, p. 1833-1857
National Category
Computer Engineering
Identifiers
URN: urn:nbn:se:hj:diva-41383DOI: 10.1007/s10270-018-0692-3ISI: 000468996100016Scopus ID: 2-s2.0-85053028430Local ID: HOA JTH 2019OAI: oai:DiVA.org:hj-41383DiVA, id: diva2:1246449
Available from: 2018-09-07 Created: 2018-09-07 Last updated: 2019-06-13Bibliographically approved

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Sandkuhl, KurtSeigerroth, Ulf

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