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Multi-sided markets for transforming healthcare service delivery
Telfer School of Management, University of Ottawa, ON, Canada.
Jönköping University, Jönköping International Business School, JIBS, Informatics. Jönköping University, School of Health and Welfare, HHJ. IMPROVE (Improvement, innovation, and leadership in health and welfare). Department of Computer and Information Science/Human-Centered Systems, Linköping University, Sweden.ORCID iD: 0000-0002-6491-7198
2018 (English)In: Building Continents of Knowledge in Oceans of Data: The Future of Co-Created eHealth / [ed] Adrien Ugon, Daniel Karlsson, Gunnar O. Klein, Anne Moen, Amsterdam: IOS Press, 2018, Vol. 247, p. 626-630Conference paper, Published paper (Refereed)
Abstract [en]

Changes in healthcare delivery needs have necessitated the design of new models for connecting providers and consumers of services. While healthcare delivery has traditionally been a push market, multi-sided markets offer the potential for transitioning to a pull market for service delivery. However, there is a need to better understand the business model for multi-sided markets as a first step to using them in healthcare. This paper addressed that need and describes a multi-sided market evaluation framework. Our framework identifies patient, governance and service delivery as three levels of brokerage consideration for evaluating multi-sided markets in healthcare. 

Place, publisher, year, edition, pages
Amsterdam: IOS Press, 2018. Vol. 247, p. 626-630
Series
Studies in Health Technology and Informatics, ISSN 09269630 ; 247
Keywords [en]
Brokerage, Healthcare transformation, Multi-sided market, Services, adult, conference paper, health care delivery, human, market, Delivery of Health Care, Humans
National Category
Business Administration Other Computer and Information Science Health Care Service and Management, Health Policy and Services and Health Economy
Identifiers
URN: urn:nbn:se:hj:diva-41073DOI: 10.3233/978-1-61499-852-5-626PubMedID: 29678036Scopus ID: 2-s2.0-85046531458ISBN: 9781614998518 (print)OAI: oai:DiVA.org:hj-41073DiVA, id: diva2:1235820
Conference
40th Medical Informatics in Europe Conference, MIE 2018; Gothenburg; Sweden; 24 -26 April 2018
Available from: 2018-07-27 Created: 2018-07-27 Last updated: 2021-03-03Bibliographically approved

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Vimarlund, Vivian

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