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Mobile phone and e-government in Turkey: Practices and technological choices at the cross-road
Sabanci University, Istanbul, Turkey.ORCID iD: 0000-0003-2248-0802
Aston Business School.
Sabanci University, Istanbul, Turkey.
Sabanci University, Istanbul, Turkey.
2008 (English)Conference paper, Published paper (Refereed)
Abstract [en]

Enhanced data services through mobile phones are expected to be soon fully transactional and embedded within future mobile consumption practices. While private services will surely continue to take the lead, others such as government and NGOs will become more prominent m-players. It is not yet sure which form of technological standards will take the lead including enhance SMS based operations or Internet based specifically developed mobile phone applications. With the introduction of interactive transactions via mobile phones, currently untapped segment of the populations (without computers) have the potential to be accessed. Our research, as a reflection of the current market situation in an emerging country context, in the case of mobile phones analyzes the current needs or emergence of dependencies regarding the use of m/e-government services from the perspective of municipality officers. We contend that more research is needed to understand current preparatory bottlenecks and front loading activities to be able to encourage future intention to use e-government services through mobile phone technologies. This study highlights and interprets the current emerging practices and praxis for consuming m-government services within government.

Place, publisher, year, edition, pages
2008.
Keywords [en]
m-government, e-government, cellular phone, government services, practice
National Category
Human Aspects of ICT
Identifiers
URN: urn:nbn:se:hj:diva-39155OAI: oai:DiVA.org:hj-39155DiVA, id: diva2:1198276
Conference
International Conferences on Mobile Government and the Mobile Society, September 16-19, 2008, Antalya, Turkey.
Available from: 2018-04-17 Created: 2018-04-17 Last updated: 2018-05-03Bibliographically approved

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Özturkcan, Selcen

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Permanent link

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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf