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Leadership during change: A study of leadership within the rapidly changing transaction banking environment
Jönköping University, Jönköping International Business School, JIBS, Business Administration.
2018 (English)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Transaction banking is changing in a fast pace due to digitalization, changes in regulation, new competition in the market etc. This acronym VUCA describes this environment; Volatility, Uncertainty, Complexity and Ambiguity. Due to changes in technology, politics and economics strategic renewal is critical to ensure long term survival. Middle managers play a vital role within strategic renewal and leadership behavior is important to be able to perform strategic renewal.

 

This study uses a single case study with a qualitative and inductive approach and five middle managers from different functions within transaction banking were interviewed. The interviews were conducted by semi-structured open-ended questions to be able to get an in-depth understanding. Based on the interviews it was possible to draw conclusions on the middle managers role within the strategic renewal process and connect their behaviours to the different leadership behaviours. Strategic renewal consists of four renewal journeys and in transaction banking there is an ongoing transformational renewal journey. It was found that Middle managers within transaction banking will best perform transformational renewal with a leadership behaviour that is transformational rather than transactional.

Place, publisher, year, edition, pages
2018. , p. 40
Keywords [en]
Leadership, Strategic Renewal, Transformational Leadership, VUCA, Change
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-38806ISRN: JU-IHH-FÖA-1-20180546OAI: oai:DiVA.org:hj-38806DiVA, id: diva2:1184517
Subject / course
IHH, Business Administration
Supervisors
Examiners
Available from: 2018-02-22 Created: 2018-02-21 Last updated: 2018-02-22Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf