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Balanced Scorecard for Method Improvement: Approach and Experiences
Jönköping University, School of Engineering, JTH, Computer Science and Informatics. (Information Engineering)
2017 (English)In: Enterprise, Business-Process and Information Systems Modeling: 18th International Conference, BPMDS 2017, 22nd International Conference, EMMSAD 2017, CAiSE 2017, Essen, Germany, June 12-13, 2017, Proceedings / [ed] Iris Reinhartz-Berger,Jens Gulden, Selmin Nurcan, Wided Guédria & Palash Bera, Springer, 2017, p. 204-219Conference paper, Published paper (Refereed)
Abstract [en]

Modelling methods provide structured guidance for performing complex modelling tasks including procedures to be performed, concepts to focus on, visual representations, tools and cooperation principles. Development of methods is an expensive process which usually involves many stakeholders and results in various method iterations. This paper aims at contributing to the field of method improvement by proposing a balanced scorecard based approach and reporting on experiences from developing and using it in the context of a method for information demand analysis. The main contributions of the paper are (1) a description of the process for developing a scorecard for method improvement, (2) the scorecard as such (as a tool) for improving a specific method, and (3) experiences from applying the scorecard in industrial settings.

Place, publisher, year, edition, pages
Springer, 2017. p. 204-219
Series
Lecture Notes in Business Information Processing, ISSN 1865-1348, E-ISSN 1865-1356 ; 287
Keywords [en]
Method improvement; Balanced scorecard; Method engineering; Information demand analysis method
National Category
Information Systems
Identifiers
URN: urn:nbn:se:hj:diva-38657DOI: 10.1007/978-3-319-59466-8_13ISBN: 978-3-319-59465-1 (print)ISBN: 978-3-319-59466-8 (electronic)OAI: oai:DiVA.org:hj-38657DiVA, id: diva2:1177955
Conference
International Conference EMMSAD 2017, Held at CAiSE 2017, Essen, Germany, June 12-13, 2017
Available from: 2018-01-26 Created: 2018-01-26 Last updated: 2018-09-11Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
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