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Guidance Through Use: Value as a Pathfinder in e-Health Services Implementation
Jönköping University, Jönköping International Business School, JIBS, Informatics.ORCID iD: 0000-0003-0123-6392
Jönköping University, Jönköping International Business School, JIBS, Informatics. Jönköping University, School of Health and Welfare, HHJ. IMPROVE (Improvement, innovation, and leadership in health and welfare). Department of Computer and Information Science, Linköping University, Linköping, Sweden.ORCID iD: 0000-0002-6491-7198
2017 (English)In: Studies in Health Technology and Informatics, ISSN 0926-9630, E-ISSN 1879-8365, Vol. 245, p. 151-155Article in journal (Refereed) Published
Abstract [en]

The lack of awareness and confidence in eHealth solutions among certain stakeholders creates a barrier for the implementation of e-Health services. The aim of this paper is to explore issues that promote the development and implementation of patient-centered care services for the elderly. An exploratory case study approach is applied to a e-Health monitoring service that was developed and piloted in 38 homes for the elderly in Sweden and the Netherlands. The unit of analysis, concept of 'value-in-use', was used in order to determine how pilot participants felt about a service of this kind benefiting them the most. The findings were then translated into actionable considerations for implementing organizations. The results indicate a need for active participation, technical support infrastructure, mobility demands, and an extension of the concept of trust in e-Health services. The knowledge presented in the study is important for decisions makers, public organization strategists, and policy writers.

Place, publisher, year, edition, pages
IOS Press, 2017. Vol. 245, p. 151-155
Keyword [en]
Health Services for the Aged, Humans, Medical Informatics
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:hj:diva-38528DOI: 10.3233/978-1-61499-830-3-151PubMedID: 29295071Scopus ID: 2-s2.0-85040508654OAI: oai:DiVA.org:hj-38528DiVA: diva2:1174301
Conference
16th World Congress of Medical and Health Informatics: Precision Healthcare through Informatics, MedInfo 2017; Hangzhou; China; 21 August 2017 through 25 August 2017
Available from: 2018-01-15 Created: 2018-01-15 Last updated: 2018-02-14Bibliographically approved

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Lindenfalk, BertilVimarlund, Vivian

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