Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
User experience in cross-channel ecosystems
Centre for Interaction Design, Edinburgh Napier University, Edinburgh, United Kingdom.
Jönköping University, Jönköping International Business School, JIBS, Informatics.
2017 (English)In: HCI 2017 - Digital make-believe: Proceedings of the 31st International BCS Human Computer Interaction Conference (HCI 2017), 2017Conference paper, Published paper (Refereed)
Abstract [en]

Recent developments in information and communication technologies have left interaction design and human-computer interaction (HCI) with something of a conceptual gap. The distinction between physical and digital spaces is increasingly blurred. Cloud-based services have enabled a separation of information content from device so that content can be accessed and manipulated across multiple devices and locations. The user experience (UX) frequently needs to deal with activities that transition across physical and digital spaces and ecosystems of devices and services. Designers can no longer prescribe the journey or curate experiences simply as isolated interactions. Instead, UX must be consistently spread across touchpoints, channels, and device ecosystems. Our contribution to the development of UX, interaction design, and information architecture is to appeal to the notions of cross channel user experiences and blended spaces. Information architecture is the pervasive layer that underlies interactions that cross services, devices and blended physical and digital spaces. Information architecture is the structure within which the UX unfolds. From this perspective, we highlight the importance of creating meaningful places for experience and navigation through blended spaces.

Place, publisher, year, edition, pages
2017.
National Category
Human Computer Interaction
Identifiers
URN: urn:nbn:se:hj:diva-38385DOI: 10.14236/ewic/HCI2017.38Scopus ID: 2-s2.0-85049048670OAI: oai:DiVA.org:hj-38385DiVA, id: diva2:1172073
Conference
The 31st British Human Computer Interaction Conference, Sunderland, UK, 3-6 July, 2017
Available from: 2018-01-09 Created: 2018-01-09 Last updated: 2018-08-27Bibliographically approved

Open Access in DiVA

No full text in DiVA

Other links

Publisher's full textScopus

Authority records BETA

Resmini, Andrea

Search in DiVA

By author/editor
Resmini, Andrea
By organisation
JIBS, Informatics
Human Computer Interaction

Search outside of DiVA

GoogleGoogle Scholar

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 33 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf