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Triadic perspective on customization and supplier interaction in customer-driven manufacturing
Jönköping University, School of Engineering, JTH, Industrial Engineering and Management. Jönköping University, School of Engineering, JTH. Research area Industrial Production.ORCID iD: 0000-0003-2252-5337
Jönköping University, School of Engineering, JTH, Industrial Engineering and Management. Jönköping University, School of Engineering, JTH. Research area Industrial Production.ORCID iD: 0000-0001-7867-3895
2018 (English)In: Production & Manufacturing Research, ISSN 2169-3277, Vol. 6, no 1, p. 3-25Article in journal (Refereed) Published
Abstract [en]

Customization and customer-driven manufacturing are both explicitly based on the focal actor’s interaction with the customer actor. The impact of these aspects on the internal operations of the focal actor is relatively well known compared to the limited number of studies performed on the impact on the focal actor’s supplier. The purpose here is therefore to investigate how the concept of customization complements the concept of customer-driven and how customer requirements affect interaction between a supplier and the supplier’s supplier in a triad. Frameworks for different perspectives are developed where match and mismatch between the actors on the perception of flow driver and flow differentiation is highlighted. The frameworks are then applied on a case company to illustrate application.

Place, publisher, year, edition, pages
Taylor & Francis, 2018. Vol. 6, no 1, p. 3-25
Keywords [en]
customer-driven manufacturing, customization, decoupling points, supplier interaction, Triad
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-38360DOI: 10.1080/21693277.2017.1415825ISI: 000418938900001Scopus ID: 2-s2.0-85039160830OAI: oai:DiVA.org:hj-38360DiVA, id: diva2:1171468
Funder
Knowledge FoundationAvailable from: 2018-01-08 Created: 2018-01-08 Last updated: 2018-02-15Bibliographically approved

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Wikner, JoakimBäckstrand, Jenny

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