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Controlled and uncontrolled communication stimuli and organic food purchases: The mediating role of perceived communication clarity, perceived health benefits, and trust
Jönköping University, Jönköping International Business School, JIBS, Business Administration.
Monash University, Department of Marketing, Melbourne, Australia.
Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.ORCID iD: 0000-0002-4825-4523
2019 (English)In: Journal of Marketing Communications, ISSN 1352-7266, E-ISSN 1466-4445, Vol. 25, no 2, p. 180-203Article in journal (Refereed) Published
Abstract [en]

Despite a growing demand worldwide, organic food remains a niche category, with consumers only purchasing it some of the time. This study examines the mediating effects of consumers’ perceived clarity of organic food-related communication, trust for, and perceived health benefits of organic foods in the relationship between controlled and uncontrolled communication stimuli and organic food purchases. We test our hypotheses on a sample of 1011 Australian organic food consumers using Structural Equation Modeling. We find that all mediators except perceived communication clarity perform as hypothesized, with the latter not mediating the relationship between uncontrolled communications and perceived health benefits of organic foods. The results suggest that marketers should ensure clarity in controlled organic food communications, signal health benefits of organic food and build consumer trust to generate organic purchases. 

Place, publisher, year, edition, pages
Taylor & Francis, 2019. Vol. 25, no 2, p. 180-203
Keywords [en]
communication clarity, Controlled communication, mediation analysis, organic food purchases, S-O-R model, uncontrolled communication
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-38180DOI: 10.1080/13527266.2017.1387869Scopus ID: 2-s2.0-85031427895Local ID: ;intsam;1166194OAI: oai:DiVA.org:hj-38180DiVA, id: diva2:1166194
Available from: 2017-12-14 Created: 2017-12-14 Last updated: 2021-02-26Bibliographically approved

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Anisimova, TatianaWeiss, Jan Frederic

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CiteExportLink to record
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