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Exploring patients’ perceptions of accessing electronic health records: Innovation in healthcare
Jönköping University, Jönköping International Business School, JIBS, Informatics.
Jönköping University, Jönköping International Business School, JIBS, Informatics. Jönköping University, School of Health and Welfare, HHJ. IMPROVE (Improvement, innovation, and leadership in health and welfare).ORCID iD: 0000-0002-6491-7198
Jönköping University, School of Health and Welfare.
2017 (English)In: Health Informatics Journal, ISSN 1460-4582, E-ISSN 1741-2811Article in journal (Refereed) Epub ahead of print
Abstract [en]

The more widespread implementation of electronic health records has led to new ways of providing access to healthcare information, allowing patients to view their medical notes, test results, medicines and so on. In this article, we explore how patients perceive the possibility to access their electronic health record online and whether this influences patient involvement. The study includes interviews with nine patients and a survey answered by 56 patients. Our results show that patients perceive healthcare information to be more accessible and that electronic health record accessibility improves recall, understanding and patient involvement. However, to achieve the goal of involving patients as active decision-makers in their own treatment, electronic health records need to be fully available and test results, referrals and information on drug interactions need to be offered. As patient access to electronic health records spreads, it is important to gain a deeper understanding of how documentation practices can be changed to serve healthcare professionals and patients.

Place, publisher, year, edition, pages
Sage Publications, 2017.
National Category
Information Systems, Social aspects Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-37810DOI: 10.1177/1460458217704258PubMedID: 28457195OAI: oai:DiVA.org:hj-37810DiVA: diva2:1154087
Available from: 2017-11-01 Created: 2017-11-01 Last updated: 2017-11-01

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Wass, SofieVimarlund, Vivian

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JIBS, InformaticsHHJ. IMPROVE (Improvement, innovation, and leadership in health and welfare)School of Health and Welfare
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