Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Critical operations capabilities in a high cost environment: A grey relational analysis
Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.ORCID iD: 0000-0001-5718-3846
Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.ORCID iD: 0000-0002-3789-5608
Jönköping University, School of Engineering, JTH, Industrial Engineering and Management.ORCID iD: 0000-0002-8305-4412
2017 (English)In: Management Challenges in a Network Economy: Proceedings of the MakeLearn and TIIM Joint International Conference, Lublin, 17–19 May, 2017., ToKnowPress , 2017, p. 169-176Conference paper, Published paper (Refereed)
Abstract [en]

Operations capabilities has been a common research area for many years and several frameworks have been offered. The existing frameworks are general and do not take specific contexts into consideration, such as a high cost environment. This research gap is of interest as a manufacturing relocation process has been taking place during the last decades, resulting in a vast amount of manufacturing being moved from high to low cost environments. The purpose of this study is to analyse critical operations capabilities in a high cost environment. A survey study was conducted, which focused on the evaluation of an existing framework of operations capabilities in the specific high cost environment context. Data was collected by a questionnaire that was developed based on the existing framework and distributed to 14 managers in five Swedish manufacturing firms. Grey relational analysis (GRA) was used to rank and cluster the dimensions and operations capabilities. The findings revealed that all the dimensions and operations capabilities included in the framework were critical in a high cost environment. However, the analysis also indicated that different emphasis was put on the different dimensions and capabilities. Thus, the dimensions and capabilities were ranked in order of critically and clustered as either ‘most critical’, ‘critical’, or ‘least critical’. The most critical dimension was ‘quality’ while the least critical dimension was ‘environment’. The critical dimensions included ‘delivery’, ‘cost’, ‘flexibility’, ‘service’ and ‘innovation’. The findings increased the validity of the framework and its usefulness in a high cost environment.

Place, publisher, year, edition, pages
ToKnowPress , 2017. p. 169-176
Series
MakeLearn and TIIM Joint International Conference, ISSN 2232-3309
Keywords [en]
operations strategy; priority; capability; high cost environment; grey relational analysis; Sweden
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-35559ISBN: 978-961-6914-21-5 (electronic)OAI: oai:DiVA.org:hj-35559DiVA, id: diva2:1096546
Conference
MakeLearn and TIIM Joint International Conference
Note

Theme: Management Challenges in a Network Economy: Creativity and Education, Business Collaboration, Economic Activity, Information Technology

Available from: 2017-05-18 Created: 2017-05-18 Last updated: 2018-09-20Bibliographically approved

Open Access in DiVA

No full text in DiVA

Other links

Fulltext

Authority records BETA

Hilletofth, Per

Search in DiVA

By author/editor
Reitsma, EwoutSansone, CinziaHilletofth, Per
By organisation
JTH, Industrial Engineering and Management
Business Administration

Search outside of DiVA

GoogleGoogle Scholar

isbn
urn-nbn

Altmetric score

isbn
urn-nbn
Total: 191 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf