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Cross-channel Information Architecture for a World Exposition
University of Canberra, Australia.
Jönköping University, Jönköping International Business School, JIBS, Informatics.
2017 (English)In: International Journal of Information Management, ISSN 0268-4012, E-ISSN 1873-4707, Vol. 37, no 6, 547-552 p.Article in journal (Refereed) Published
Abstract [en]

This paper reports an investigation and assessment of the digital information, provided via multiple channels, for the 2015 World Exposition (Expo) in Milan. Using emerging theoretical constructs in cross-channel information architecture as a lens, the researchers examined aspects of the digital information ecology that supported the Exposition event. This study focused, firstly, on how well information and its structure maintain a coherence that is useful and meaningful to its target audience across various technologies and platforms. Secondly, it attended to the means and mechanisms for moving from one information artefact to another and it comments on the ease with which global audiences traversed the multiple channels that formed the information environment of Expo 2015.

Place, publisher, year, edition, pages
Elsevier, 2017. Vol. 37, no 6, 547-552 p.
Keyword [en]
Information architecture; Cross-channel; Information ecology; Information artefact
National Category
Human Computer Interaction
Identifiers
URN: urn:nbn:se:hj:diva-34310DOI: 10.1016/j.ijinfomgt.2017.05.010Scopus ID: 2-s2.0-85021457577Local ID: IHHCenITISISOAI: oai:DiVA.org:hj-34310DiVA: diva2:1056197
Available from: 2016-12-14 Created: 2016-12-14 Last updated: 2017-07-19Bibliographically approved

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Citation style
  • apa
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