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Collaborative Process Modeling and Process Design: The Intersport Case Study
University of Borås. (Viktoria Institute)
Jönköping University, School of Engineering, JTH. Research area Information Engineering. (Information Engineering)ORCID iD: 0000-0002-5881-0669
2015 (English)In: Handbook of Business Process Management 1: Introduction, Methods, and Information Systems / [ed] Jan vom Brocke, Michael Rosemann, Heidelberg: Springer, 2015, 2, p. 301-321Chapter in book (Refereed)
Abstract [en]

The need for alignment between business strategies and business processes is today manifested in many different ways. This chapter presents experiences from a collaborative process modeling and process design effort performed at Intersport Sweden. The main purpose with the process modelling and process design was to serve, as a solid base for the transformation of Intersport Sweden into the future. In this effort an important part was that the new process design was in clear alignment with the new strategic business model. By a collaborative co-design approach for deriving and designing business process models diverse stakeholders’ knowledge and interest were captured in the development of tangible process descriptions of the future. The new strategic business plan has through collaborative process design been given a meaning and participating actors have become committed to implement this new business strategy.

Place, publisher, year, edition, pages
Heidelberg: Springer, 2015, 2. p. 301-321
National Category
Electrical Engineering, Electronic Engineering, Information Engineering Computer and Information Sciences
Identifiers
URN: urn:nbn:se:hj:diva-24803DOI: 10.1007/978-3-642-45100-3_13ISBN: 978-3-642-45099-0 (print)ISBN: 978-3-642-45100-3 (print)OAI: oai:DiVA.org:hj-24803DiVA, id: diva2:749871
Available from: 2014-09-25 Created: 2014-09-25 Last updated: 2018-06-12Bibliographically approved

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Lind, MikaelSeigerroth, Ulf

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