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Lean implementation in geriatric care in a municipal: A case study from Sweden
Jönköping University, School of Engineering, JTH. Research area Industrial Production.
Jönköping University, School of Engineering, JTH, Industrial Engineering and Management. Jönköping University, School of Engineering, JTH. Research area Industrial Production.ORCID iD: 0000-0002-8305-4412
2014 (English)In: Proceedings of 2014 International Conference on Technology Innovation and Industrial Management, 28th-30th May 2014, Seoul, South Korea, 2014, p. S4-87-S4-99Conference paper, Published paper (Refereed)
Abstract [en]

Purpose: The aim of this research is to examine how lean has been implemented at geriatric care in a municipal department in Sweden, focusing on the experiences and challenges of the employees, together with the strengths and weaknesses of the lean philosophy.

Design/methodology/approach: The primary method used was a case study with interviews and observations on spot, in combination with a literature study. All with the intention of defining and describing lean, its value, and how organizations generally apply lean.

Findings: All sources of information have shown that there are many advantages with lean such as better communication and a better-organized workplace. In addition, lean tools help to eliminate non-value adding activities (waste). However, implementations also bring about issues and challenges such as the difficulty of creating a long lasting lean commitment. A lack of follow-ups and the decreasing demand for lean from the executives have been the main issues within the geriatric care. The next step might be to create a common organizational culture, which is permeated with continuous improvements, focusing on value-adding activities for the residents and others stakeholders.

Originality/value: Very few studies have addressed lean implementation in geriatric care as well as in a municipal department.

Place, publisher, year, edition, pages
2014. p. S4-87-S4-99
Keywords [en]
Lean, continuous improvements, management, organizational development
National Category
Transport Systems and Logistics
Identifiers
URN: urn:nbn:se:hj:diva-24300OAI: oai:DiVA.org:hj-24300DiVA, id: diva2:736307
Conference
International Conference on Technology Innovation and Industrial Management, 28th-30th May 2014, Seoul, South Korea
Available from: 2014-08-06 Created: 2014-08-06 Last updated: 2017-02-13Bibliographically approved

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Andersson, RoyHilletofth, Per

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CiteExportLink to record
Permanent link

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Citation style
  • apa
  • harvard1
  • ieee
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  • vancouver
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More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
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  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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  • asciidoc
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