Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Value and risk of extended services within Swedish road freight sector
Jönköping University, School of Engineering, JTH, Industrial Engineering and Management. Jönköping University, School of Engineering, JTH. Research area Industrial Production.
Jönköping University, School of Engineering, JTH, Industrial Engineering and Management. Jönköping University, School of Engineering, JTH. Research area Industrial Production.ORCID iD: 0000-0002-8305-4412
Lappeenranta University of Technology, Finland.
2013 (English)In: Proceedings of the 20th International Annual EurOMA Conference, International Annual EurOMA Conference, 2013Conference paper, Published paper (Refereed)
Abstract [en]

The purpose of this study is to examine, how extended services from vehicle manufacturers can enhance value and reduce risk for transportation companies. The research shows that some transportation companies found extended services useful in order to enhance value and to decrease risks, while some of the companies mentioned advantages of not using extended services. Increased customer service, increased up-time are some of the value factors. Decreased number of delays, decreased likelihood of breakdowns are some of the risk factors mentioned by the case companies. This study contributes the knowledge by examining the transporters’ experiences of using extended services.

Place, publisher, year, edition, pages
International Annual EurOMA Conference, 2013.
Keywords [en]
Transportation, Servitization
National Category
Engineering and Technology Economics and Business
Identifiers
URN: urn:nbn:se:hj:diva-22518OAI: oai:DiVA.org:hj-22518DiVA, id: diva2:661122
Conference
EurOMA Conference Ireland
Available from: 2013-10-31 Created: 2013-10-31 Last updated: 2018-09-13Bibliographically approved

Open Access in DiVA

fulltext(319 kB)29 downloads
File information
File name FULLTEXT01.pdfFile size 319 kBChecksum SHA-512
8fb8901aa532941480d5649f0adbc129577d9c11a59490f3ce667a43e6e7f1473c2428b8b498f1a37249142f33340f3b723710a5ddb9f6a54b7904ab7fb7721b
Type fulltextMimetype application/pdf

Authority records BETA

Yurtkulu, Emine ZehraHilletofth, Per

Search in DiVA

By author/editor
Yurtkulu, Emine ZehraHilletofth, Per
By organisation
JTH, Industrial Engineering and ManagementJTH. Research area Industrial Production
Engineering and TechnologyEconomics and Business

Search outside of DiVA

GoogleGoogle Scholar
Total: 29 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 486 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf