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Interactive research promoting a systems perspective in improving the work situation of 15,000 postmen.
Jönköping University, School of Engineering, JTH. Research area Industrial Engineering and Management.
Kungliga Tekniska Högskolan.
2008 (English)Conference paper, Oral presentation only (Other academic)
Abstract [en]

This paper empirically illustrates how interactive research can serve as a platform for adopting systems thinking in workplace design within the Mail Service Division of the Swedish Post Office and thereby contributing to efficient and healthy work processes for postmen in mail distribution. The interactive approach has made it possible to illuminate collaboration between researchers and practitioners in a down-to-earth and realistic manner during a five-year period. The results show how an interactive approach can promote a systems perspective and the opportunities to obtain clarity with regard to which factors influence efficiency in a production system as a whole and how to transform this knowledge into practical solutions.

Place, publisher, year, edition, pages
2008.
Keywords [en]
Interactive research, Ergonomics, Human-Technology-Organization, (HTO), Sociotechnical change
National Category
Production Engineering, Human Work Science and Ergonomics
Identifiers
URN: urn:nbn:se:hj:diva-17299OAI: oai:DiVA.org:hj-17299DiVA, id: diva2:480655
Conference
40th Annual Conference of the Nordic Ergonomics Society Reykavik, Iceland, August 11-13, 2008.
Projects
Forskarstött förändringsarbete inom Posten Sverige ABAvailable from: 2012-01-19 Created: 2012-01-19 Last updated: 2012-08-23Bibliographically approved

Open Access in DiVA

No full text in DiVA

Other links

http://nes2008.vinnis.is/media/files/JorgenEklundInteractiveResearchPromotingaSystemsPerspectiveinImprovingtheWorkSituationof15000Postmen.pdf

Authority records BETA

Karltun, Anette

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf