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Innovation in an international third party logistics firm: a strategy-as-practice perspective
Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management (CeLS). Jönköping University, Jönköping International Business School, JIBS, Marketing and Logistics.
Jönköping University, Jönköping International Business School, JIBS, Centre of Logistics and Supply Chain Management (CeLS). Jönköping University, Jönköping International Business School, JIBS, Marketing and Logistics.ORCID iD: 0000-0002-9269-2635
Soochow University.
2010 (English)In: Journal of Transport and Supply Chain Management, ISSN 1995-5235, Vol. 4, no 1, p. 69-88Article in journal (Refereed) Published
Abstract [en]

Logistics firms play an important role in the economy but they have received little attention in strategic management and logistics management literature. This paper intends to fill in this gap by looking a specific strategising process, innovation, at an international third party logistics (TPL) firm. Using strategy as a practice perspective, the paper describes and analyses how innovation emerges and evolves over time. Drawing on an in-depth longitudinal case study of an international TPL firm, this study shows that intra-organisational interactions as well as inter-organisational interactions are essential in the innovation process at logistics firms. The innovation process at logistics firms is complicated and includes both top-down and bottom-up processes. It is vertically decoupled and multidirectional. Innovation at logistics firms emerges as a combination of an ad hoc response to a customer request and a purpose-driven interactive process.

Place, publisher, year, edition, pages
2010. Vol. 4, no 1, p. 69-88
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-13187DOI: 10.4102/jtscm.v4i1.12OAI: oai:DiVA.org:hj-13187DiVA, id: diva2:352892
Available from: 2010-09-23 Created: 2010-09-23 Last updated: 2019-04-02Bibliographically approved
In thesis
1. Innovation and network development of logistics firms
Open this publication in new window or tab >>Innovation and network development of logistics firms
2011 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

This compilation thesis consists of a cover and five appended articles. The research purpose of this thesis is to investigate the third party logistics phenomena from the logistics firm’s perspective with a focus on logistics innovation and network development. The thesis applies a qualitative research method and employs multiple case studies. Resource-based view, industrial network approach and strategy-as-practice perspective have been applied and combined to analyze the empirical findings.

It is found that logistics firms focus on customers’ requirements and they provide differentiated services accordingly. Based on the type of customers and the region served, each logistics firm innovates in a different way. The logistics innovation process is complicated and it includes both top-down and bottom-up process. Both intra-organizational interactions and inter-organizational interactions are critical for logistics firms to generate logistics innovation. Besides, the interaction capabilities are crucial for logistics firms to innovate. The development of interaction capabilities enables logistics firms to proactively identify customer needs and to translate customer requirements into new service offerings. The development of interaction capabilities also guides logistics firms to innovate in the right direction and helps them to overcome barriers. Further, a theoretical model is developed to illustrate that logistics firms have clear differences in capabilities and network focus. These firms follow different dominating logics of value creation, developing their service networks in various ways.

The thesis addresses two critical issues, logistics innovation and network development. Theoretically, it contributes to the third party logistics literature in general and to the logistics innovation research in particular as well as the network development of logistics firms. Adopting several theoretical frameworks, the thesis takes a closer look at the logistics innovation process in logistics firms. Empirically, the thesis covers logistics firms both in Sweden and China, turning it into an international investigation of the how and why of logistics innovation.

Place, publisher, year, edition, pages
Jönköping: Jönköping University, Jönköping International Business School, 2011. p. 96
Series
JIBS Dissertation Series, ISSN 1403-0470 ; 72
National Category
Business Administration
Identifiers
urn:nbn:se:hj:diva-31955 (URN)
Supervisors
Available from: 2016-10-11 Created: 2016-10-11 Last updated: 2016-10-11Bibliographically approved

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Cui, LianguangHertz, Susanne

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