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An Approach for Designing Management Support Systems: The Design Science Research Process and its Outcomes
Ekonomihögskolan, Lunds universitet.
Center for Applied ICT, Copenhagen Business School.
Institutionen för informationsvetenskap, Uppsala universitet.
Högskolan i Jönköping, Internationella Handelshögskolan, IHH, Informatik.ORCID-id: 0000-0003-2923-9034
2009 (Engelska)Ingår i: Proceedings of DESRIST 2009: The 4th International Conference on Design Science Research in Information Technology, Malvern, PA, USA, New York: ACM , 2009Konferensbidrag, Publicerat paper (Refereegranskat)
Abstract [en]

Design science research involves creating and evaluating innovative methods and approaches to be used in design practice. We present an approach to be used in the process of designing Management Support Systems (MSS). The nature of managerial work makes the design, development, and implementation of MSS a major challenge. The MSS literature suggests that determining MSS requirements and specification of MSS are the most critical phases in MSS design and development. We present an approach that can be used as a guide for MSS design, with a primary focus on MSS requirements determination and how requirements can be fulfilled using information and communication technologies (ICT). The approach builds on Quinn and associates’ competing values model (CVM) of organizational effectiveness. The approach can guide MSS designers in designing MSS that support different managerial roles, i.e., the development of MSS that support managerial cognition, decision, and action.

Ort, förlag, år, upplaga, sidor
New York: ACM , 2009.
Nyckelord [en]
Design science, design approach, management support systems
Nationell ämneskategori
Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning
Identifikatorer
URN: urn:nbn:se:hj:diva-8610ISBN: 978-1-60558-408-9 (tryckt)OAI: oai:DiVA.org:hj-8610DiVA, id: diva2:213845
Konferens
The 4th International Conference on Design Science Research in Information Technology, Malvern, PA, USA
Tillgänglig från: 2009-04-29 Skapad: 2009-04-29 Senast uppdaterad: 2015-03-25Bibliografiskt granskad

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Keller, Christina

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Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning

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