Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Measuring intercultural competence: lessons from a pilot project
Jönköping University, Jönköping International Business School, JIBS, Business Administration. Jönköping University, Jönköping International Business School, JIBS, Media, Management and Transformation Centre (MMTC).
Jönköping University, School of Education and Communication, HLK, Lifelong learning/Encell.
Jönköping University, Jönköping International Business School, JIBS, Business Administration. Jönköping University, Jönköping International Business School, JIBS, Media, Management and Transformation Centre (MMTC). Jönköping University, Jönköping International Business School, JIBS, Centre for Family Entrepreneurship and Ownership (CeFEO).ORCID iD: 0000-0003-1696-2311
Jönköping University, School of Health and Welfare.ORCID iD: 0000-0003-4860-4826
2022 (English)In: Cross-Cultural Business Conference 2022: Proceedings / [ed] M. Überwimmer, R. Füreder, & P. Kwiatek, 2022, p. 222-234Conference paper, Published paper (Refereed)
Abstract [en]

There is an agreement among scholars that we need to prepare students to be ready-for-life, as well as the agreement that the future might be characterized by, broadly defined, diversity. Although the benefits of diversity are numerous and praised, there is also an understanding that diversity on its own does not necessarily mean that these benefits will be realized. Working (and living) in a culturally diverse environment poses a challenge and requires skills and mindset to overcome obstacles and reap the benefits. It is no surprise that the global contemporary business world induces discussion on globally competent employees. But employees of tomorrow are today’s students, and therefore, to prepare them for culturally diverse workspaces, the question of intercultural competence and its development during studies becomes relevant. Future employees are to work with a diverse group of stakeholders outside the organization (customers, clients, intermediaries, partners) and to work in a diverse team of colleagues inside their organizations. The internationalization of HEI created an environment that offers opportunities to engage in cross-cultural contacts and advance cross-cultural competence. 

The aim of this paper is to contribute to the debate about advancing and measuring intercultural competence by presenting findings from a pilot study. We conducted 45 interviews on internationalization and diversity in a HEI from the multistakeholder perspective (management, teachers, staff, students) across four schools belonging to a university in southern Sweden. Parallelly, we assessed the intercultural competence of different student groups using Ang’s Cultural Intelligence Scale collecting 177 responses in the process. We will present our experience from the project, initial findings and share a suggestion for a practice that can serve as an alternative to measuring intercultural competence.

Place, publisher, year, edition, pages
2022. p. 222-234
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-57186ISBN: 978-3-8440-8625-6 (electronic)OAI: oai:DiVA.org:hj-57186DiVA, id: diva2:1669944
Conference
Cross-Cultural Business Conference, 12th-13th May 2022, Steyr Campus, Wels, Austria
Available from: 2022-06-15 Created: 2022-06-15 Last updated: 2022-06-15Bibliographically approved

Open Access in DiVA

No full text in DiVA

Authority records

Pantelic, DarkoAktaş, VezirFlorin Samuelsson, EmiliaWeissova, Lucie

Search in DiVA

By author/editor
Pantelic, DarkoAktaş, VezirFlorin Samuelsson, EmiliaWeissova, Lucie
By organisation
JIBS, Business AdministrationJIBS, Media, Management and Transformation Centre (MMTC)HLK, Lifelong learning/EncellJIBS, Centre for Family Entrepreneurship and Ownership (CeFEO)School of Health and Welfare
Business Administration

Search outside of DiVA

GoogleGoogle Scholar

isbn
urn-nbn

Altmetric score

isbn
urn-nbn
Total: 177 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf