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Cross-boundary knowledge work in innovation: Understanding the role of space and objects
Jönköping University, Jönköping International Business School, JIBS, Business Administration. Jönköping University, Jönköping International Business School, JIBS, Centre for Family Entrepreneurship and Ownership (CeFEO). Jönköping University, Jönköping International Business School, JIBS, Media, Management and Transformation Centre (MMTC).ORCID iD: 0000-0003-4572-4881
2020 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

This dissertation studies the topic of cross-boundary knowledge work from the perspective of sociomateriality. Cross-boundary knowledge work refers to the collaboration of actors belonging to different social worlds to achieve shared knowledge outcomes. Sociomateriality is a theoretical perspective that acknowledges the role of objects and spaces in organizational life. The empirical field of collaborative innovation provides a context for this dissertation.

Cross-boundary knowledge work is an important topic given the emergence of novel challenges that require collaboration across disciplines and organizations. Innovating across social and organizational boundaries is a demanding task that calls for new ways of working. Working in new ways refers to using new organizational models and engaging in new organizational practices. To address the increasing need for cross-boundary knowledge work, this dissertation turns to the design of objects and spaces as a defining aspect of organizational life.

The overarching goal of the dissertation is to understand what role spaces and objects (physical and digital) play within cross-boundary knowledge work. The dissertation is structured into four papers. Paper 1 builds the foundation of the dissertation by providing an extensive literature review about boundary objects—a theoretical construct that denotes objects that enable knowledge-based collaboration across diverse social worlds. The subsequent empirical papers study cross-boundary knowledge dynamics in three different collaborative innovation contexts. Paper 2 addresses how boundary objects can be designed to enable knowledge integration during interdisciplinary corporate hackathons. Paper 3 shows how innovation spaces and the objects that are part of them support collaborative innovation through knowledge integration and the development of new practices. Paper 4 conceptualizes startup accelerators as boundary spaces that lead to the creation of different types of knowledge communities.

This study makes important contributions to the fields of cross-boundary knowledge work, sociomateriality, and collaborative innovation. First, the four papers show that cross-boundary knowledge work needs to consider other dynamics happening at the boundaries within interdisciplinary and interorganizational contexts. For instance, the creation of a shared identity appears to be a fundamental aspect to consider in order to achieve knowledge goals. Second, this dissertation deepens our understanding of the actual practices afforded by objects and spaces within collaborative settings. Each paper strives to provide an in-depth account of how individual objects, systems of objects, and spaces support knowledge work. Third, this dissertation offers a relevant theoretical perspective to illustrate the challenges involved in collaborative innovation, at the same time suggesting how material infrastructure may help collaborating actors achieve shared knowledge outcomes. Finally, innovation managers can find relevant advice on how to leverage the built environment to enhance their practice.

Place, publisher, year, edition, pages
Jönköping: Jönköping University, Jönköping International Business School , 2020. , p. 61
Series
JIBS Dissertation Series, ISSN 1403-0470 ; 142
Keywords [en]
cross-boundary knowledge work, knowledge management, knowledge sharing, knowledge integration, sociomateriality, boundary objects, affordances, material scaffolding, collaborative innovation, open innovation, business studios, corporate hackathons, startup accelerators
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-50588ISBN: 978-91-7914-005-2 (print)OAI: oai:DiVA.org:hj-50588DiVA, id: diva2:1465767
Public defence
2020-09-25, Zoom and in B1033 at JIBS, Jönköping, 13:15 (English)
Opponent
Supervisors
Available from: 2020-09-10 Created: 2020-09-10 Last updated: 2022-12-11Bibliographically approved
List of papers
1. Boundary objects in organization and management studies: a systematic literature review and future agenda
Open this publication in new window or tab >>Boundary objects in organization and management studies: a systematic literature review and future agenda
(English)Manuscript (preprint) (Other academic)
National Category
Business Administration
Identifiers
urn:nbn:se:hj:diva-50585 (URN)
Note

Included in doctoral thesis in manuscript form. Preparing for journal submissions. A previous version of the paper was presented at the Jönköping International Business School bootcamp in 2019. 

Available from: 2020-09-10 Created: 2020-09-10 Last updated: 2020-09-10
2. From idea to prototype in 48 hours: Designing boundary objects for knowledge integration
Open this publication in new window or tab >>From idea to prototype in 48 hours: Designing boundary objects for knowledge integration
(English)Manuscript (preprint) (Other academic)
National Category
Business Administration
Identifiers
urn:nbn:se:hj:diva-50586 (URN)
Note

Included in doctoral thesis in manuscript form. Preparing submissions to journal. A previous version of the paper was presented at the Academy of Management Colloquium 2019 in Boston.

Available from: 2020-09-10 Created: 2020-09-10 Last updated: 2020-09-10
3. Leveraging innovation spaces to foster collaborative innovation
Open this publication in new window or tab >>Leveraging innovation spaces to foster collaborative innovation
2020 (English)In: Creativity and Innovation Management, ISSN 0963-1690, E-ISSN 1467-8691, Vol. 29, no 1, p. 178-191Article in journal (Refereed) Published
Abstract [en]

Companies increasingly seek to foster collaborative innovation through the design of innovation spaces such as incubators, accelerators, studios, and fab labs. Innovation spaces bring together multiple actors for collaborative practices to generate new products and processes. Despite their growing popularity, many innovation spaces fail to deliver on their promises and are subsequently shut down. How can innovation spaces foster effective collaborative innovation? This article illustrates the role of space and boundary objects to facilitate collaborative innovation. Based on illustrative examples from the context of business studios, the findings show that innovation spaces enable the four affordances of convergence, generativity, socialization, and collaborative learning. Managers who design and run innovation spaces need to leverage these affordances to propel collaborative innovation.

Place, publisher, year, edition, pages
John Wiley & Sons, 2020
National Category
Business Administration
Identifiers
urn:nbn:se:hj:diva-47715 (URN)10.1111/caim.12357 (DOI)000507299700001 ()2-s2.0-85077972889 (Scopus ID)
Available from: 2020-02-03 Created: 2020-02-03 Last updated: 2022-11-29Bibliographically approved
4. Leveraging accelerator spaces to foster knowledge communities
Open this publication in new window or tab >>Leveraging accelerator spaces to foster knowledge communities
2022 (English)In: Technovation, ISSN 0166-4972, E-ISSN 1879-2383, Vol. 113, article id 102421Article in journal (Refereed) Published
Abstract [en]

Knowledge communities are critical for spurring innovation. For knowledge communities to develop and thrive, appropriate choices must be made around their geographic locations, as well as their physical and digital infrastructure. This paper explores the role of the materiality of boundary spaces, specifically geography and physical/digital infrastructure, in knowledge communities using startup accelerators as an empirical context through which to examine their development and structure. Based on a multi-case study of seventeen accelerators in the San Francisco Bay Area, we shed light on how to leverage boundary space design to foster knowledge communities. Using the construct of knowledge communities, we identify three accelerator archetypes – (1) knowledge spoke hubs, (2) knowledge centers, and (3) knowledge networks – and describe the distinct roles that boundary space design plays in each. The discovery of these archetypes and the associated boundary space design considerations inform a discussion about the implications for both the knowledge community and startup accelerator literature.

Place, publisher, year, edition, pages
Elsevier, 2022
Keywords
Boundary space, Knowledge communities, Startup accelerators, Knowledge management, Bay areas, Community IS, Digital infrastructures, Geographic location, Knowledge networks, San Francisco Bay, Space design, Startup accelerator, Acceleration
National Category
Business Administration
Identifiers
urn:nbn:se:hj:diva-55267 (URN)10.1016/j.technovation.2021.102421 (DOI)2-s2.0-85119925680 (Scopus ID)
Funder
The Jan Wallander and Tom Hedelius Foundation, H18-0015
Note

Included in doctoral thesis in manuscript form, in preparation for submission to a journal. Earlier versions of the paper were presented at the Open Innovation seminar series at HAAS School of Business at UC Berkeley in 2019 and accepted at the European Academy of Management Conference 2020 in Dublin.

Available from: 2021-12-06 Created: 2021-12-06 Last updated: 2022-12-11Bibliographically approved

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Citation style
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