CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Accessibility, With or Without Colour: A qualitative look on existing accessibility guidelines for colour vision deficiency and its effect on Swedish e-health services.
Jönköping University, School of Engineering, JTH, Computer Science and Informatics.
Jönköping University, School of Engineering, JTH, Computer Science and Informatics.
2020 (English)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Purpose

WCAG is a set of guidelines to assist in developing websites accessible for everyone, for example people with colour vision deficiency (CVD). However, there are few guidelines relevant for CVD and with increasing dependant on websites the importance of accessibility on these websites increases as well. The purpose of the research study is therefore to investigate the impact the relevant guidelines for CVD in WCAG 2.1 has on Swedish health care websites and what the consequences are for people who live with CVD.

Method

An initial literature study was conducted to gain knowledge of previous findings and also evaluate the best approach for the research study. The research study is based on a qualitative approach to gain a deep understanding of the area and to gain insight into the feelings and experiences of the people affected. The methods used to gain the necessary knowledge are an evaluation of 1177.se and e-tjanster.1177.se also observations and interviews around these two websites.

Findings

The results show that WCAG 2.1 has a positive impact on Swedish health care websites, as well as on users with CVD. From evaluations, interviews and observations it is concluded that 1177.se and e-tjanster.1177.se are easy to perceive for people with CVD.

Implications

This research study was limited to the mobile version of the websites. However, the results could be different if the research was conducted on the desktop version due to the different structure of the websites and the inclusion of a cursor on desktop. The evaluation could have been affected by the sampling of pages while the interviews and observations should not have been.

Limitations

The research study was limited to Swedish health care website 1177.se and its subdomain etjanster. 1177.se. Further it was decided to evaluate the mobile version of these websites, although the elements should look similar on desktop and mobile. While not the initial intention, due to over representation of red-green CVD the study was also limited to people with red-green CVD. Also, the experience of browsing the web on a mobile device was considered to reduce the variables for frustrations.

Further research

For further research, another selection of WCAG guidelines could be considered to evaluate etjanster. 1177.se since the results shows that 1177.se’s and e-tjanster.1177.se's weaknesses seems to be in the structure of the website. A study researching the “blue-yellow colour blindness” compared to websites could contribute with new, relevant knowledge as well.

Place, publisher, year, edition, pages
2020. , p. 60
Keywords [en]
WCAG, Colour Vision Deficiency, Color Vision Deficiency, Qualitative research, Accessibility, Health care, Colour Blindness, Color Blindness, Web
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:hj:diva-48237ISRN: JU-JTH-IKA-1-20200148OAI: oai:DiVA.org:hj-48237DiVA, id: diva2:1427874
Subject / course
JTH, Informatics
Supervisors
Examiners
Available from: 2020-05-06 Created: 2020-05-03 Last updated: 2020-05-06Bibliographically approved

Open Access in DiVA

Accessibility, With or Without Colour(9275 kB)9 downloads
File information
File name FULLTEXT01.pdfFile size 9275 kBChecksum SHA-512
643904e9423a73668c1a390e306a9cf5dd22efe6797585e8b38ba6d8e5972a4ec994a03970c99e002d6a5b5e2685934bedbaf2a00711dabea5b2661436db3c66
Type fulltextMimetype application/pdf

Search in DiVA

By author/editor
Wikström, DanielSandeberg, Ida
By organisation
JTH, Computer Science and Informatics
Information Systems, Social aspects

Search outside of DiVA

GoogleGoogle Scholar
Total: 9 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 26 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf