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Decision-making approaches in process innovations: an explorative case study
Mälardalens Högskola Campus Eskilstuna, Eskilstuna, Sweden.
Mälardalens University Eskilstuna Campus, Eskilstuna, Sweden.
KTH Royal Institute of Technology, Stockholm, Sweden.
Jönköping University, School of Engineering.ORCID iD: 0000-0003-4308-2678
2020 (English)In: Journal of Manufacturing Technology Management, ISSN 1741-038X, E-ISSN 1758-7786Article in journal (Refereed) Epub ahead of print
Abstract [en]

Purpose The purpose of this paper is to explore the selection of decision-making approaches at manufacturing companies when implementing process innovations. Design/methodology/approach This study reviews the current understanding of decision structuredness for determining a decision-making approach and conducts a case study based on an interactive research approach at a global manufacturer. Findings The findings show the correspondence of intuitive, normative and combined intuitive and normative decision-making approaches in relation to varying degrees of equivocality and analyzability. Accordingly, the conditions for determining a decision-making choice when implementing process innovations are revealed. Originality/value Unlike prior conceptual studies, this study considers normative, intuitive and combined intuitive and normative decision making. In addition, this study extends the current understanding of decision structuredness and discloses the correspondence of decision-making approaches to varying degrees of equivocality and analyzability.

Place, publisher, year, edition, pages
Emerald Group Publishing Limited, 2020.
Keywords [en]
Uncertainty, Decision making, Process innovation, Case studies, Production systems, Manufacturing industry
National Category
Production Engineering, Human Work Science and Ergonomics
Identifiers
URN: urn:nbn:se:hj:diva-47587DOI: 10.1108/JMTM-03-2019-0087ISI: 000506697800001Scopus ID: 2-s2.0-85077979443OAI: oai:DiVA.org:hj-47587DiVA, id: diva2:1389251
Available from: 2020-01-29 Created: 2020-01-29 Last updated: 2020-02-05

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Jackson, Mats

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