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Sharing knowledge for customization: a triadic perspective
Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.ORCID iD: 0000-0001-7867-3895
Jönköping University, School of Engineering, JTH, Supply Chain and Operations Management.ORCID iD: 0000-0003-0825-4497
2019 (English)Conference paper, Published paper (Refereed)
Abstract [en]

For customizations where individual customers are involved as early as in design stages, referred to as engineer-to-order (ETO), the ability to effectively share knowledge across organizational boundaries is a necessity. This concerns knowledge shared both in the customer interface and the supplier interface. Different situations may however require different processes for knowledge to be effectively shared. This research proposes a framework for analysing knowledge sharing complexity in ETO scenarios from a triadic perspective. Combined with empirical illustrations, the analytical framework supports in describing scenarios and their implications for effective knowledge sharing.

Place, publisher, year, edition, pages
2019.
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hj:diva-45502OAI: oai:DiVA.org:hj-45502DiVA, id: diva2:1341467
Conference
26th International Annual EurOMA Conference, Helsinki, Finland, 17-19 June 2019
Available from: 2019-08-08 Created: 2019-08-08 Last updated: 2019-08-08Bibliographically approved

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Bäckstrand, JennyKäkelä, Nikolas

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