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Understanding Through Use: Elderly's Value Identification in a Service Experience
Högskolan i Jönköping, Internationella Handelshögskolan, IHH, Informatik.ORCID-id: 0000-0003-0123-6392
Högskolan i Jönköping, Internationella Handelshögskolan, IHH, Informatik. Högskolan i Jönköping, Internationella Handelshögskolan, IHH, Centre for Information Technology and Information Systems (CenITIS). Linköping University, Sweden.ORCID-id: 0000-0002-6491-7198
2017 (engelsk)Inngår i: Context Sensitive Health Informatics: Redesigning Healthcare Work / [ed] Christian Nøhr, Craig E. Kuziemsky, Zoie Shui-Yee Wong, IOS Press, 2017, s. 103-108Kapittel i bok, del av antologi (Fagfellevurdert)
Abstract [en]

This paper uses a qualitative approach, specifically; narrative analysis, to contextualize user's formulation of an understanding of a personalized meal planning service within the ambient assisted living domain. By focusing on how user's, in this case elderly over 65, formed an understanding of a service, and, what they thought valuable in using the service, based on their understanding. The results indicate how user's compare their initial understanding to their experienced understanding, formed during usage, and how this affects their value formulation of specific service aspects. The paper gives not only provides valuable insight into contextualizing aspects of health and wellness services, but to aspects of importance for implementation, by showing how value aspects of services from a user perspective are important to consider during these processes.

sted, utgiver, år, opplag, sider
IOS Press, 2017. s. 103-108
Serie
Studies in Health Technology and Informatics, ISSN 0926-9630, E-ISSN 1879-8365 ; 241
HSV kategori
Identifikatorer
URN: urn:nbn:se:hj:diva-37116DOI: 10.3233/978-1-61499-794-8-103ISI: 000439645000016PubMedID: 28809191Scopus ID: 2-s2.0-85045859692ISBN: 978-1-61499-793-1 (tryckt)ISBN: 978-1-61499-794-8 (digital)OAI: oai:DiVA.org:hj-37116DiVA, id: diva2:1137798
Tilgjengelig fra: 2017-09-01 Laget: 2017-09-01 Sist oppdatert: 2019-03-22bibliografisk kontrollert

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