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Organizing for the Big One – A review of case studies on multi-agency disaster response and a research agenda
University of Cologne, Germany.ORCID-id: 0000-0002-8304-5321
2015 (Engelska)Ingår i: ISCRAM 2015 Conference Proceedings: The 12th International Conference on Information Systems for Crisis Response and Management / [ed] L. Palen, M. Buscher, T. Comes, and A. Hughes, 2015Konferensbidrag, Publicerat paper (Refereegranskat)
Abstract [en]

Disaster response operations exceed the capacities of each single organization and thus require cooperation by at least two, often up to some hundred agencies who do seldom interact in their daily operations. The result is a complex problem of cognition, coordination, command and control. This paper presents a review of empirical studies on multi-agency coordination in disaster response operations in order to initiate and facilitate cross-case learning. The review covers 72 empirical studies and highlights the importance of themes such as plans and plan enactment, leadership or personal acquaintance of actors in emergent multi-agency response networks. The analysis also shows that while some themes received extensive coverage in scholarly publications (e.g. training, skills), various important topics have not been studied in sufficient depth (e.g. development of common operational pictures, plan enactment). Based on these insights, the review develops a research agenda and derives various recommendations for practical disaster response management.

Ort, förlag, år, upplaga, sidor
2015.
Serie
Proceedings of the International Conference on Information Systems for Crisis Response and Management, ISSN 2411-3387
Nyckelord [en]
Cognition, Communication, Coordination, Disaster Response, Response Plan, Review
Nationell ämneskategori
Företagsekonomi
Identifikatorer
URN: urn:nbn:se:hj:diva-29469ISBN: 9788271177881 (tryckt)OAI: oai:DiVA.org:hj-29469DiVA, id: diva2:904827
Konferens
The 12th International Conference on Information Systems for Crisis Response and Management, Kristiansand, May 24-27, 2015
Tillgänglig från: 2016-02-19 Skapad: 2016-02-19 Senast uppdaterad: 2016-08-10Bibliografiskt granskad

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Steigenberger, Norbert

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